Integrate Kommo with PagerDuty

Send information between Kommo and PagerDuty automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions

Integrate Kommo and PagerDuty using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New lead

Triggers when a new lead is created

New contact

Triggers when a new contact is created

Lead responsible user changed

Triggers when the user responsible for a lead is changed

New task

Triggers when a new task is created

Lead status changed

Triggers when the lead status is changed

Updated company

Triggers when the details of a company is updated

Updated contact

Triggers when the details of a contact is updated

New company

Triggers when a new company is created

Updated lead

Triggers when the details of a lead is updated

Task deleted

Triggers when a task is deleted

Updated task

Triggers when the details of a task is updated

Incident acknowledged

Triggers when an incident is acknowledged

New notification

Triggers when there is a new notification

Incident resolved

Triggers when an incident is resolved

Incident escalated

Triggers when an incident is escalated to another user in the same escalation level

Incident created or triggered

Triggers when a new incident is created or triggered

All Actions - Actions are the automated tasks

Update contact

Updates the details of an existing contact

Update company

Updates the details of an existing company

Create note

Creates a new note

Create lead

Creates a new lead

Create company

Creates a new company

Create task

Creates a new task

Create contact

Creates a new contact

Update task

Updates the details of an existing task

Fetch lead by ID

Fetches the details of an existing lead by ID

Fetch task

Fetch the details of an existing contact

Fetch contact by ID

Fetches the details of an existing contact by ID

Fetch contact

Fetches an existing contact by email or phone

Fetch company

Fetches an existing company by email or phone

Create incident

Creates a new incident

Create event

Creates a new event

Create user

Creates a new user

Update incident

Updates the details of an existing incident

Fetch user

Fetches the details of an existing user by its ID or name

Fetch incident

Fetches the details of an existing incident by its ID or incident key

Find user on call

Finds the user on call for a specific schedule

What is Kommo?

Kommo is a messenger-based platform designed for client communication.

CRM

What is PagerDuty?

PagerDuty is a digital operations management platform that helps detect and resolve infrastructure issues by providing reliable notifications, incident management, and customized alerts.

Popular Server Monitoring

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Webhook triggers

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Logic

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Custom functions

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Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more

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