Integrate Kommo with Twilio

Send information between Kommo and Twilio automatically, without writing any code, using Zoho Flow.

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Dispatch a welcome message in Twilio for newly created contacts in Kommo

Nurture new CRM contacts with automated welcome emails. This flow will send a welcome email from Twilio each time a new contact is created in Kommo.

How it works
  1. The flow triggers when a new contact is created in Kommo.
  2. Zoho Flow sends a WhatsApp or SMS message to the listed numbers in Twilio.
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Dispatch a welcome message in Twilio for newly created contacts in Kommo

Kommo + Twilio

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Supported triggers and actions

Integrate Kommo and Twilio using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New lead

Triggers when a new lead is created

New contact

Triggers when a new contact is created

Lead responsible user changed

Triggers when the user responsible for a lead is changed

New task

Triggers when a new task is created

Lead status changed

Triggers when the lead status is changed

Updated company

Triggers when the details of a company is updated

Updated contact

Triggers when the details of a contact is updated

New company

Triggers when a new company is created

Updated lead

Triggers when the details of a lead is updated

Task deleted

Triggers when a task is deleted

Updated task

Triggers when the details of a task is updated

SMS message sent or received

Triggers when a new SMS is sent or received

SMS message received

Triggers when a new SMS message is received

WhatsApp message received

Triggers when a new WhatsApp message from a customer is received

All Actions - Actions are the automated tasks

Update contact

Updates the details of an existing contact

Update company

Updates the details of an existing company

Create note

Creates a new note

Create lead

Creates a new lead

Create company

Creates a new company

Create task

Creates a new task

Create contact

Creates a new contact

Update task

Updates the details of an existing task

Fetch lead by ID

Fetches the details of an existing lead by ID

Fetch task

Fetch the details of an existing contact

Fetch contact by ID

Fetches the details of an existing contact by ID

Fetch contact

Fetches an existing contact by email or phone

Fetch company

Fetches an existing company by email or phone

Send SMS or WhatsApp message

Sends a WhatsApp or SMS message to the listed numbers

Send templated message through SMS, WhatsApp, or Facebook

Sends a templated message through the desired platform

Fetch message

Fetches the details of a message by its ID

What is Kommo?

Kommo is a messenger-based platform designed for client communication.

CRM

What is Twilio?

Twilio is a platform that lets developers receive and send SMS and voice calls. With message queueing, global numbers, and smart encoding, you can easily set up your communication system.

Phone/SMS Popular

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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