Integrate Order Desk with MSG91

Send information between Order Desk and MSG91 automatically, without writing any code, using Zoho Flow.

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Send a confirmation SMS via MSG91 when new orders are placed in Order Desk

Ensure customers receive reassurance with an order confirmation SMS upon their purchase. This flow sends a notification from MSG91 each time a new order is created in Order Desk.

How it works
  1. The flow triggers when a new order is created in Order Desk.
  2. Zoho Flow sends a text message to the specified phone numbers in MSG91.
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Send a confirmation SMS via MSG91 when new orders are placed in Order Desk

Order Desk + MSG91

Build your own integrations between Order Desk and MSG91

Connect Order Desk and MSG91 with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Order Desk and MSG91 using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Order created

Triggers when a new order is created

All Actions - Actions are the automated tasks

Create order

Creates a new order

Add shipment

Adds a shipment to an order at Order Desk

Change folder

Moves the specified order to a different folder

Update order

Updates the details of an existing order using order ID

Send OTP

Sends an OTP to the selected phone number

Send email

Sends an email to the specified recipients

Resend OTP

Resends an OTP to the selected phone number

Send WhatsApp template message

Sends a WhatsApp template message to the specified phone numbers

Create or update contact

Creates a new contact or updates the details of an existing contact

Send SMS

Sends a text message to the specified phone numbers

What is Order Desk?

Order Desk is an omnichannel ecommerce order management application that lets you automate your order workflows. It provides a rules engine, numerous integrations, and more.

E Commerce

What is MSG91?

MSG91 is an SMS solution for bulk, regional, and transactional SMS. You can track market trends, verify numbers with OTPs, and send customized messages.

Phone/SMS

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

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