Integrate Outlook with ServiceNow
Send information between Outlook and ServiceNow automatically, without writing any code, using Zoho Flow.
Build your own integrations between Outlook and ServiceNow
Connect Outlook and ServiceNow with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Outlook and ServiceNow using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Event created
Triggers when a new event is created
Email received
Triggers when a new email is received
Record updated
Triggers when the details of an existing record are updated
Record created
Triggers when an incident record is created
All Actions - Actions are the automated tasks
Reply to email
Replies to the specified email
Flag email
Flags the specified email
Create contact
Creates a new contact
Create event
Creates a new event
Send email
Creates and sends a new email
Update contact
Updates the details of an existing contact
Update event
Updates a event by id
Find contact folder
Finds a folder by name
Fetch contact
Fetches the details of an existing contact by email address from the default contacts folder
Fetch event
Fetches an event by title
Fetch calendar
Fetches the details of a calendar by name
Create record
Creates a new record in a table (eg., Incident, Problem, Case, etc)
Create incident
Creates a new incident record
Update incident
Updates the details of an existing incident record
Update record
Updates the details of an existing record in the specified table
Fetch reference record
Fetches the details of an existing table reference record (eg., User, Problem, Core company, etc)
Fetch user
Fetches the details of an existing user
Fetch record
Fetches the details of an existing record in the specified table by search query
Fetch incident
Fetches the details of an existing incident record by ID
What is ServiceNow?
ServiceNow is an IT service management platform. You can manage your problems and releases, generate customized reports, and use machine learning to route, categorize, and prioritize issues.
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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Technical Engineer, Master Liveaboards
