Integrate Papershift with SolarWinds Service Desk
Send information between Papershift and SolarWinds Service Desk automatically, without writing any code, using Zoho Flow.
Build your own integrations between Papershift and SolarWinds Service Desk
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Supported triggers and actions
Integrate Papershift and SolarWinds Service Desk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New shift assignment
Triggers when a new employee is assigned of the shift
New Incident
Triggers when a new incident is created
New Task
Triggers when a new task is created
New Risk
Triggers when a new risk is detected
New Hardware
Triggers when a new hardware is created in your inventory
New Problem
Triggers when a new problem is created in your service desk
New User
Triggers when a new user is created
New Asset
Triggers when a new asset is created in your inventory
New Change
Triggers when a new change is created
New Contract
Triggers when a new contract is created
New Release
Triggers when a new release is created in your service desk
All Actions - Actions are the automated tasks
Create task
Create new task
Assign shift
Assign a User to an existing Shift
Create time entry
Creates a new Time Tracking in your Papershift Account
Create absence
Creates a new Absence in your Papershift Account
Update task
Update an existing task
Update absence
Update an Absence in your Papershift Account
Create Incident
Creates a new incident
Create Problem
Creates a new problem in your service desk
Create Solution
Creates a new solution in your service desk
Create Release
Creates a new release in your service desk
Create User
Creates a new user
Create Hardware
Creates a new hardware in your inventory
Create Contract
Creates a new contract
Create Asset
Creates a new asset in your inventory
Create Change
Creates a new change in your service desk
Update incident
Updates the details of an existing incident based on incident ID
Fetch incident
Fetches the details of an existing incident by incident ID
What is Papershift?
Papershift is an employee scheduling and time tracking software which enables users to plan, manage and automate shift and roster schedules and projects, as well as plan resources and manage absences anytime, anywhere via any internet-enabled device, including desktops, tablets, laptops, and mobiles.
What is SolarWinds Service Desk?
Samanage is a customer support platform that helps you manage your incidents, problems, changes, and releases. You can generate reports, track your team's productivity with dashboards, and compare yourself with industry benchmarks.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more
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CEO, Lakeside CNC Group
Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
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CEO, iDAYit
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
