Integrate Qase with Zendesk

Send information between Qase and Zendesk automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

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Create a new ticket in a verified end user's account in Zendesk when an existing test review is declined in a project in Qase

Integrate Qase with Zendesk using Zoho Flow. Whenever an existing test review is declined in a project in Qase, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when an existing test review is declined in a project in Qase.
  2. Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
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Create a new ticket in a verified end user's account in Zendesk when an existing test review is declined in a project in Qase

Qase + Zendesk

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Create a new ticket in a verified end user's account in Zendesk when an existing test run is updated in a project in Qase

Integrate Qase with Zendesk using Zoho Flow. Whenever an existing test run is updated in a project in Qase, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when an existing test run is updated in a project in Qase.
  2. Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
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Create a new ticket in a verified end user's account in Zendesk when an existing test run is updated in a project in Qase

Qase + Zendesk

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Create a new ticket in a verified end user's account in Zendesk when a new test suite is created in a project in Qase

Integrate Qase with Zendesk using Zoho Flow. Whenever a new test suite is created in a project in Qase, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new test suite is created in a project in Qase.
  2. Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
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Create a new ticket in a verified end user's account in Zendesk when a new test suite is created in a project in Qase

Qase + Zendesk

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Create a new ticket in a verified end user's account in Zendesk when a test run is started in a project in Qase

Integrate Qase with Zendesk using Zoho Flow. Whenever a test run is started in a project in Qase, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a test run is started in a project in Qase.
  2. Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
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Create a new ticket in a verified end user's account in Zendesk when a test run is started in a project in Qase

Qase + Zendesk

Build your own integrations between Qase and Zendesk

Connect Qase and Zendesk with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Qase and Zendesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Test review merged

Triggers when an existing test review is merged in a project

Shared step created

Triggers when a new shared step is created in a project

Test suite created

Triggers when a new test suite is created in a project

Defect updated

Triggers when an existing defect is updated in a project

Test case cloned

Triggers when an existing test case is cloned in a project

Defect created

Triggers when a new defect is created in a project

Test run completed

Triggers when an existing test run is completed in a project

Test case created

Triggers when a new test case is created in a project

Remove a reviewer from the test review

Triggers when a reviewer is removed from an existing test review in a project

Test run updated

Triggers when an existing test run is updated in a project

Test case updated

Triggers when an existing test case is updated in a project

Defect resolved

Triggers when an existing defect is resolved in a project

Test review created

Triggers when a new test review is created in a project

Test plan created

Triggers when a new test plan is created in a project

Shared step updated

Triggers when an existing shared step is updated in a project

Test suite updated

Triggers when an existing test suite is updated in a project

Milestone updated

Triggers when an existing milestone is updated in a project

Test review declined

Triggers when an existing test review is declined in a project

Test plan updated

Triggers when an existing test plan is updated in a project

Test run report changed

Triggers when an existing test run report is changed in a project

Test review updated

Triggers when an existing test review is updated in a project

Test run aborted

Triggers when an existing test run is aborted in a project

Add a reviewer to the test review

Triggers when a reviewer is added to an existing test review in a project

Test run started

Triggers when a test run is started in a project

Test suite cloned

Triggers when an existing test suite is cloned in a project

Milestone created

Triggers when a new milestone is created in a project

Organization created

Triggers when a new organization is created

Ticket updated

Triggers when the details of a ticket is updated

Ticket created

Triggers when a new ticket is created

User created

Triggers when a new user is created

All Actions - Actions are the automated tasks

Fetch environment by search name

Fetches the details of an existing environment by search name

Create run

Creates a new run

Create project

Creates a new project

Create milestone

Creates a new milestone

Create test case

Creates a new test case

Create environment

Creates a new environment

Grant access to project by code

Grant access to the project by code

Create test run result

Creates a new test run result

Create plan

Creates a new plan

Create suite

Creates a new suite

Update environment

Updates the details of an existing environment

Update test case

Updates the details of an existing test case

Update milestone

Updates the details of an existing milestone

Update suite

Updates the details of an existing suite

Fetch suite by ID

Fetches the details of an existing test suite by ID

Fetch test case by ID

Fetches the details of an existing test case by ID

Fetch run by ID

Fetches the details of an existing run by ID

Fetch plan by ID

Fetches the details of an existing plan by ID

Fetch test case by search name

Fetches the details of an existing test case by search name

Fetch suite by search name

Fetches the details of an existing test suite by search name

Fetch milestone by search name

Fetches the details of an existing milestone by search name

Fetch test run result by hash

Fetches the details of an existing test run result by hash

Fetch environment by ID

Fetches the details of an existing environment by ID

Fetch project by code

Fetches the details of an existing project by code

Fetch run by search name

Fetches the details of an existing run by search name

Fetch milestone by ID

Fetches the details of an existing milestone by ID

Create User

Creates a new user

Create Ticket

 Creates a new ticket

Create Request

Creates a new ticket in a verified end user's account

Add Tag

Adds tag to the selected ticket

Create Organization

Creates a new organization

Update Ticket

Updates an existing ticket status or adds comments

Update User Details

Updates an existing user's details

Update Organization

Updates an existing organization

Add Comment

Adds comment to the selected ticket

Fetch Organization

Fetches the details of an existing organization

Fetch Ticket

Fetches a ticket by ID

Fetch User

Fetches the details of an existing user by ID

What is Qase?

Qase is a test management platform that helps teams streamline manual and automated QA testing, reporting, and collaboration.

Developer Tools

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

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