Integrate Redmine with SolarWinds Service Desk
Send information between Redmine and SolarWinds Service Desk automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Redmine and SolarWinds Service Desk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Issue created
Triggers when a new issue is created
Time entry created
Triggers when a new time entry is created
Issue priority added
Triggers when a new issue priority is added
User added
Triggers when you a new user is added
Issue updated
Triggers when the details of an existing issue is updated
Project created
Triggers when a new project is created
Tracker created
Triggers when a new tracker is created
New Incident
Triggers when a new incident is created
New Task
Triggers when a new task is created
New Risk
Triggers when a new risk is detected
New Hardware
Triggers when a new hardware is created in your inventory
New Problem
Triggers when a new problem is created in your service desk
New User
Triggers when a new user is created
New Asset
Triggers when a new asset is created in your inventory
New Change
Triggers when a new change is created
New Contract
Triggers when a new contract is created
New Release
Triggers when a new release is created in your service desk
All Actions - Actions are the automated tasks
Create project
Creates a new project
Create issue
Creates a new issue
Create time entry
Creates a new time entry
Create Incident
Creates a new incident
Create Problem
Creates a new problem in your service desk
Create Solution
Creates a new solution in your service desk
Create Release
Creates a new release in your service desk
Create User
Creates a new user
Create Hardware
Creates a new hardware in your inventory
Create Contract
Creates a new contract
Create Asset
Creates a new asset in your inventory
Create Change
Creates a new change in your service desk
Update incident
Updates the details of an existing incident based on incident ID
Fetch incident
Fetches the details of an existing incident by incident ID
What is Redmine?
Redmine is a project management tool. You can track issues, share documents with your team, and manage multiple projects in the language of your choice.
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What is SolarWinds Service Desk?
Samanage is a customer support platform that helps you manage your incidents, problems, changes, and releases. You can generate reports, track your team's productivity with dashboards, and compare yourself with industry benchmarks.
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