Integrate Retently with MSG91

Send information between Retently and MSG91 automatically, without writing any code, using Zoho Flow.

Build your own integrations between Retently and MSG91

Connect Retently and MSG91 with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Retently and MSG91 using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Feedback received

Triggers when new feedback is received

Customer created

Triggers when a new customer is created

All Actions - Actions are the automated tasks

Create customer and send survey

Sends a survey to the specified customer if the email address already exists. Otherwise, creates a customer and then sends the survey.

Create or update customer

Creates a new customer. Update the details if the email address already exists.

Unsubscribe customer

Unsubscribes the specified customer

Add tags to feedback

Adds tags to the specified feedback

Fetch score

Fetches the details of the latest NPS score

Send OTP

Sends an OTP to the selected phone number

Send email

Sends an email to the specified recipients

Resend OTP

Resends an OTP to the selected phone number

Send WhatsApp template message

Sends a WhatsApp template message to the specified phone numbers

Create or update contact

Creates a new contact or updates the details of an existing contact

Send SMS

Sends a text message to the specified phone numbers

What is Retently?

Retently is an online survey tool that helps you measure customer satisfaction and loyalty through net promoter score surveys and feedback collection.

Reviews Survey

What is MSG91?

MSG91 is an SMS solution for bulk, regional, and transactional SMS. You can track market trends, verify numbers with OTPs, and send customized messages.

Phone/SMS

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

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CEO, Lakeside CNC Group

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

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