Integrate ServiceDesk Plus Cloud with Endpoint Central Cloud

Send information between ServiceDesk Plus Cloud and Endpoint Central Cloud automatically, without writing any code, using Zoho Flow.

Build your own integrations between ServiceDesk Plus Cloud and Endpoint Central Cloud

Connect ServiceDesk Plus Cloud and Endpoint Central Cloud with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate ServiceDesk Plus Cloud and Endpoint Central Cloud using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Project task comment added

Triggers when a new project task comment is added

Request created in template

Triggers when a new request is created in the selected template

Notification sent

Triggers when a user sends a notification

Project task worklog created

Triggers when a new project task worklog is created

Request updated in template

Triggers when an existing request is updated in the selected template

Change updated

Triggers when a change is updated

Note created

Triggers when a new note is created

Request updated

Triggers when the details of an existing request are updated

Milestone updated

Triggers when a milestone is updated

Request approved

Triggers when an existing request is approved

Request task worklog created

Triggers when a request task worklog is created

Milestone created

Triggers when a new milestone is created

Requester created

Triggers when a new requester is created

Project updated in template

Triggers when a project is updated under selected template

Request task updated

Triggers when the details of an existing request task are updated

Change created

Triggers when a new change is created

Project created

Triggers when a new project is created

Project task updated

Triggers when an existing task is updated

Task closed

Triggers when a task is closed

Problem created

Triggers when a new problem is created in a template

Milestone comment added

Triggers when a new comment is added in milestone

Project created in template

Triggers when a new project is created in selected template

Project updated

Triggers when a project is updated

Request worklog created

Triggers when a new request worklog is created

Asset created

Triggers when a new asset is created

Project task created

Trigger when a new task is created in project

Project member added

Triggers when a new member is added in project

Request task created

Triggers when a new request task is created

Change status updated

Triggers when the status of an existing change is updated

Request created

Triggers when a new request is created

Project comment added

Triggers when a new project comment is added

All Actions - Actions are the automated tasks

Create milestone task worklog

Creates a new milestone task worklog

Create project task

Creates a new task in a project

Create request

Creates a new request

Create change

Creates a new change

Create technician

Creates a new technician

Add comment

Adds a new comment to a project, milestone, or to tasks under a project or milestone

Create milestone

Creates a new milestone

Send Notification

Sends a request notification

Create request task

Creates a new request task

Create problem

Creates a new problem

Create request note

Creates a note for the selected request

Associate request with problem

Associates a request with a specific problem

Create project

Creates a new project

Add project member

Add a new project member

Create request task worklog

Creates a new request task worklog

Add milestone comment

Adds a new milestone comment

Add solution

Adds a new solution

Create requester

Creates a new requester

Create project task worklog

Creates a new project task worklog

Create request worklog

Creates a new request worklog

Update request

Updates the details of an existing request

Update change

Updates the details of an existing change

Update problem

Updates the details of an existing problem

Update technician

Updates the details of an existing technician

Update project

Updates the details of an existing project

Update project task

Updates the details of an existing project task

Update milestone

Updates the details of an existing milestone

Update requester

Updates the details of an existing requester based on ID

Fetch problem attribute ID

Fetches the selected problem's attribute ID by name

Fetch milestone

Fetches the details of an existing milestone by ID

Fetch problem

Fetches the details of an existing problem by ID

Fetch solution topic

Fetches a solution topic by its name

Fetch requester

Fetches the details of an existing requester by email address

Fetch change UDF attributes

Fetches a change's UDF attributes by name

Fetch technician attributes

Fetches the details of an existing technician attribute by name

Find a request attribute

Fetches a request attribute by its name

Fetch request - By ID

Fetches the details of an existing request by ID

Fetch change attribute

Fetches the details of an existing change attribute by name

Fetch request UDF attributes

Fetches a request UDF attribute by its name

Fetch project - By id

Fetches the details of an existing project by ID

Fetch project task

Fetches the details of an existing project task by ID

Add computer to group

Adds the specified computer to an existing group

Create user in MDM

Creates a new user in MDM (member)

Add user to MDM group

Adds the specified user to an existing MDM group

Create MDM group

Creates a new MDM group in selected group type

Send enrollment request

Sends an enrollment invite to the specified user

Associate MDM profile to device

Associates the specified MDM profile to an existing device

Put device in lost mode

Activates lost mode on the specified device

Associate MDM app to device

Associates the specified MDM app to an existing device

Associate app to MDM group

Associates the specified app to an existing MDM group

Remove user from MDM group

Removes the specified user from an existing MDM group

Associate profile to MDM group

Associates the specified profile to an existing MDM group

Fetch MDM user

Fetches the details of an existing MDM user

Fetch group

Fetches the details of an existing group

Fetch computer warranty

Fetches warranty information of an existing computer

Fetch app

Fetches the details of an existing app

Fetch computer basic details

Fetches the basic details of an existing computer

Fetch inventory summary

Fetches the inventory summary of a specified computer

Fetch MDM group

Fetches the details of an existing MDM group

Remove computer from group

Removes the specified computer from an existing group

What is ServiceDesk Plus Cloud?

ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.

ITSM ManageEngine Zoho

What is Endpoint Central Cloud?

Endpoint Central is a Unified Endpoint Management (UEM) solution platform that allows users to secure and manage servers, desktops, laptops, tablets, smartphones, and more devices.

Devices ITSM ManageEngine

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more

Rahul Roushan

CEO, OpIndia

Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more

Louis Castellano

CEO, Lakeside CNC Group

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