Integrate ServiceDesk Plus Cloud with Monday
Send information between ServiceDesk Plus Cloud and Monday automatically, without writing any code, using Zoho Flow.
Build your own integrations between ServiceDesk Plus Cloud and Monday
Connect ServiceDesk Plus Cloud and Monday with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate ServiceDesk Plus Cloud and Monday using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Project task comment added
Triggers when a new project task comment is added
Request created in template
Triggers when a new request is created in the selected template
Notification sent
Triggers when a user sends a notification
Project task worklog created
Triggers when a new project task worklog is created
Request updated in template
Triggers when an existing request is updated in the selected template
Change updated
Triggers when a change is updated
Note created
Triggers when a new note is created
Request updated
Triggers when the details of an existing request are updated
Milestone updated
Triggers when a milestone is updated
Request approved
Triggers when an existing request is approved
Request task worklog created
Triggers when a request task worklog is created
Milestone created
Triggers when a new milestone is created
Requester created
Triggers when a new requester is created
Project updated in template
Triggers when a project is updated under selected template
Request task updated
Triggers when the details of an existing request task are updated
Change created
Triggers when a new change is created
Project created
Triggers when a new project is created
Project task updated
Triggers when an existing task is updated
Task closed
Triggers when a task is closed
Problem created
Triggers when a new problem is created in a template
Milestone comment added
Triggers when a new comment is added in milestone
Project created in template
Triggers when a new project is created in selected template
Project updated
Triggers when a project is updated
Request worklog created
Triggers when a new request worklog is created
Asset created
Triggers when a new asset is created
Project task created
Trigger when a new task is created in project
Project member added
Triggers when a new member is added in project
Request task created
Triggers when a new request task is created
Change status updated
Triggers when the status of an existing change is updated
Request created
Triggers when a new request is created
Project comment added
Triggers when a new project comment is added
Update posted
Triggers when an update is posted
Board created
Triggers when a new board is created
Member added
Triggers when a new member is added
Item created in board
Triggers when a new item is created in the selected board
All Actions - Actions are the automated tasks
Create milestone task worklog
Creates a new milestone task worklog
Create project task
Creates a new task in a project
Create request
Creates a new request
Create change
Creates a new change
Create technician
Creates a new technician
Add comment
Adds a new comment to a project, milestone, or to tasks under a project or milestone
Create milestone
Creates a new milestone
Send Notification
Sends a request notification
Create request task
Creates a new request task
Create problem
Creates a new problem
Create request note
Creates a note for the selected request
Associate request with problem
Associates a request with a specific problem
Create project
Creates a new project
Add project member
Add a new project member
Create request task worklog
Creates a new request task worklog
Add milestone comment
Adds a new milestone comment
Add solution
Adds a new solution
Create requester
Creates a new requester
Create project task worklog
Creates a new project task worklog
Create request worklog
Creates a new request worklog
Update request
Updates the details of an existing request
Update change
Updates the details of an existing change
Update problem
Updates the details of an existing problem
Update technician
Updates the details of an existing technician
Update project
Updates the details of an existing project
Update project task
Updates the details of an existing project task
Update milestone
Updates the details of an existing milestone
Update requester
Updates the details of an existing requester based on ID
Fetch problem attribute ID
Fetches the selected problem's attribute ID by name
Fetch milestone
Fetches the details of an existing milestone by ID
Fetch problem
Fetches the details of an existing problem by ID
Fetch solution topic
Fetches a solution topic by its name
Fetch requester
Fetches the details of an existing requester by email address
Fetch change UDF attributes
Fetches a change's UDF attributes by name
Fetch technician attributes
Fetches the details of an existing technician attribute by name
Find a request attribute
Fetches a request attribute by its name
Fetch request - By ID
Fetches the details of an existing request by ID
Fetch change attribute
Fetches the details of an existing change attribute by name
Fetch request UDF attributes
Fetches a request UDF attribute by its name
Fetch project - By id
Fetches the details of an existing project by ID
Fetch project task
Fetches the details of an existing project task by ID
Create board
Creates a new board
Create item
Creates a new item in the selected board
Create update
Creates an update for the selected item
Update column values in item
Updates the value of a column in the specified item
Fetch item
Fetches the details of an existing item by name or ID
Fetch user
Fetches the details of an existing user by email or ID
Create or fetch tag
Fetches the details of an existing tag if it exists or else creates a new tag
Fetch board
Fetches the details of an existing board by board ID
What is ServiceDesk Plus Cloud?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
Similar apps
What is Monday?
Monday (previously Dapulse) is a project management tool that lets you manage everything from a single board. It also enables organizations to build custom workflow apps in a code-free environment.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
