Integrate ServiceDesk Plus Cloud with Taskworld
Send information between ServiceDesk Plus Cloud and Taskworld automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate ServiceDesk Plus Cloud and Taskworld using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Request updated
Triggers when the details of an existing request are updated
Request approved
Triggers when an existing request is approved
Asset created
Triggers when a new asset is created
Change status updated
Triggers when the status of an existing change is updated
Change updated
Triggers when a change is updated
Note created
Triggers when a new note is created
Request created
Triggers when a new request is created
Request created in template
Triggers when a new request is created in the selected template
Request updated in template
Triggers when an existing request is updated in the selected template
Task updated
Triggers when the details of an existing task are updated
Problem created
Triggers when a new problem is created in a template
Task closed
Triggers when a task is closed
Change created
Triggers when a new change is created
Requester created
Triggers when a new requester is created
Task created
Triggers when a new task is created
Project created
Triggers when a new project is created
All Actions - Actions are the automated tasks
Create request note
Creates a note for the selected request
Create problem
Creates a new problem
Add solution
Adds a new solution
Create request
Creates a new request
Create change
Creates a new change
Associate request with problem
Associates a request with a specific problem
Update problem
Updates the details of an existing problem
Update change
Updates the details of an existing change
Update request
Updates the details of an existing request
Fetch requester
Fetches the details of an existing requester by email address
Fetch problem
Fetches the details of an existing problem by ID
Find a request attribute
Fetches a request attribute by its name
Fetch request UDF attributes
Fetches a request UDF attribute by its name
Fetch change UDF attributes
Fetches a change's UDF attributes by name
Fetch problem attribute ID
Fetches the selected problem's attribute ID by name
Fetch request - By ID
Fetches the details of an existing request by ID
Fetch change attribute
Fetches the details of an existing change attribute by name
Fetch solution topic
Fetches a solution topic by its name
Create project
Creates a new project
Add task to task list
Adds a task to a task list in the specified project and workspace
Create task
Creates a new task
Create message
Creates a message in the selected workspace
Create tag
Creates a new tag
Update project
Updates the details of an existing project
Update task
Updates the details of an existing task
Fetch task
Fetches the details of an existing task
Fetch tag
Fetches the details of an existing tag
Fetch user
Fetches the details of an existing user
Remove tag from task
Removes an existing tag from the specified task
What is ServiceDesk Plus Cloud?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
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What is Taskworld?
Taskworld is a cloud-based collaboration platform designed to facilitate project and task management, collaboration, delegation, communication and knowledge management within teams.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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Technical Engineer, Master Liveaboards
