Integrate ServiceDesk Plus On-Premises with Zoho Assist
Send information between ServiceDesk Plus On-Premises and Zoho Assist automatically, without writing any code, using Zoho Flow.
Build your own integrations between ServiceDesk Plus On-Premises and Zoho Assist
Connect ServiceDesk Plus On-Premises and Zoho Assist with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate ServiceDesk Plus On-Premises and Zoho Assist using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Request created
Triggers when a new request is created
Request updated in template
Triggers when an existing request is updated in the selected template
Request updated
Triggers when the details of an existing request are updated
Request created in template
Triggers when a new request is created in the selected template
Remote support session started
Triggers when a remote support session is started
Inbound request declined
Triggers when a inbound request is declined
Unattended access session started
Triggers when a unattended access session is started
Device offline
Triggers when a device is offline
Unattended access session ended
Triggers when a unattended access session is ended
Inbound request expired
Triggers when a inbound request is expired
Screen share session started
Triggers when a screen share session is started
Inbound request created
Triggers when a new inbound request created
Inbound request transferred
Triggers when a inbound request is transferred
Inbound request picked
Triggers when a inbound request is picked
Inbound request dropped
Triggers when a inbound request is dropped
Remote support session customer joined
Triggers when a remote support session customer is joined
Remote support session end
Triggers when a remote support session is ended
Device deleted
Triggers when a device is deleted
Screen share session end
Triggers when a screen share session is ended
Inbound request delegated
Triggers when a inbound request is delegated
Device online
Triggers when a device is online
Device added
Triggers when a new device is added
All Actions - Actions are the automated tasks
Create request note
Creates a note for the selected request
Add solution
Adds a new solution
Associate request with problem
Associates an existing request with the specified problem
Create request
Creates a new request
Create problem
Creates a new problem
Create change
Creates a new change
Update problem
Updates the details of an existing problem
Update request
Updates the details of an existing request
Update change
Updates the details of an existing change
Update solution
Updates the details of an existing solution based on its ID
Fetch problem
Fetches the details of an existing problem by ID
Fetch change
Fetches the details of an existing change by display ID
Fetch request - By ID
Fetches the details of an existing request by ID
Create session
Creates a new screen sharing session
Create unattended group
Creates a new unattended group
Schedule session
Schedules a screen sharing session
Update unattended group
Updates the details of an existing unattended group
Update unattended computer
Updates the details of an existing unattended computer
Fetch unattended group
Fetches the details of an existing unattended group
Fetch unattended computer
Fetches the details of an existing unattended computer
What is ServiceDesk Plus On-Premises?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
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Webhook triggers
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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