Integrate ServiceNow with SMS Alert

Send information between ServiceNow and SMS Alert automatically, without writing any code, using Zoho Flow.

Build your own integrations between ServiceNow and SMS Alert

Connect ServiceNow and SMS Alert with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate ServiceNow and SMS Alert using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Record updated

Triggers when the details of an existing record are updated

Record created

Triggers when an incident record is created

All Actions - Actions are the automated tasks

Create record

Creates a new record in a table (eg., Incident, Problem, Case, etc)

Create incident

Creates a new incident record

Update incident

Updates the details of an existing incident record

Update record

Updates the details of an existing record in the specified table

Fetch reference record

Fetches the details of an existing table reference record (eg., User, Problem, Core company, etc)

Fetch user

Fetches the details of an existing user

Fetch record

Fetches the details of an existing record in the specified table by search query

Fetch incident

Fetches the details of an existing incident record by ID

Create contact

Creates a contact in the specified group

Send SMS

Sends an SMS

Schedule SMS

Schedules an SMS

What is ServiceNow?

ServiceNow is an IT service management platform. You can manage your problems and releases, generate customized reports, and use machine learning to route, categorize, and prioritize issues.

ITSM

What is SMS Alert?

SMS Alert is an SMS automation service that provides automated drip campaigns, automated retry, insights and more.

Phone/SMS

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Sales Director, Artico

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

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CEO, Lakeside CNC Group

Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

Julien Granjean

CEO, iDAYit

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