Integrate ServiceNow with Zonka Feedback
Send information between ServiceNow and Zonka Feedback automatically, without writing any code, using Zoho Flow.
Build your own integrations between ServiceNow and Zonka Feedback
Connect ServiceNow and Zonka Feedback with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate ServiceNow and Zonka Feedback using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Record updated
Triggers when the details of an existing record are updated
Record created
Triggers when an incident record is created
Survey created
Triggers when a new survey is created
User created
Triggers when a new user is created
Response received
Triggers when a new response is received for a survey
All Actions - Actions are the automated tasks
Create record
Creates a new record in a table (eg., Incident, Problem, Case, etc)
Create incident
Creates a new incident record
Update incident
Updates the details of an existing incident record
Update record
Updates the details of an existing record in the specified table
Fetch reference record
Fetches the details of an existing table reference record (eg., User, Problem, Core company, etc)
Fetch user
Fetches the details of an existing user
Fetch record
Fetches the details of an existing record in the specified table by search query
Fetch incident
Fetches the details of an existing incident record by ID
Send email survey
Sends a survey by email
Create task
Creates a new task
Send SMS survey
Sends a survey by SMS
Fetch user
Fetches the details of an existing user using ID
Fetch survey
Fetches the details of an existing survey using ID
What is ServiceNow?
ServiceNow is an IT service management platform. You can manage your problems and releases, generate customized reports, and use machine learning to route, categorize, and prioritize issues.
What is Zonka Feedback?
Zonka Feedback is an omnichannel customer feedback management and survey app enabling you to use CX metrics like Net Promoter Score (NPS Surveys), CES, and CSAT, to gather actionable feedback.
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