Integrate SolarWinds Service Desk with ActiveCampaign
Send information between SolarWinds Service Desk and ActiveCampaign automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate SolarWinds Service Desk and ActiveCampaign using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New Incident
Triggers when a new incident is created
New Task
Triggers when a new task is created
New Risk
Triggers when a new risk is detected
New Hardware
Triggers when a new hardware is created in your inventory
New Problem
Triggers when a new problem is created in your service desk
New User
Triggers when a new user is created
New Asset
Triggers when a new asset is created in your inventory
New Change
Triggers when a new change is created
New Contract
Triggers when a new contract is created
New Release
Triggers when a new release is created in your service desk
Contact note created
Triggers when a new contact note is created
Deal task created
Triggers when a new deal task is created
Contact added to list
Triggers when a new contact is added to the selected list
Contact unsubscribed from campaign
Triggers when a contact unsubscribes as a result of a campaign email sent
Campaign starts sending
Triggers when a new campaign starts sending
Contact updated
Triggers when the details of an existing contact are updated
Account updated
Triggers when the details of an existing account are updated
Campaign link clicked
Triggers when a contact clicks a link in a campaign message. This will only run once for each unique link.
Deal note created
Triggers when a new deal note is created
Campaign opened
Triggers when a contact opens a campaign message. This will run every time a subscriber opens an email.
Deal created
Triggers when a new deal is created
Contact created
Triggers when a new contact is created
Deal updated
Triggers when the details of an existing deal are updated
Contact tag added
Triggers when a tag is added to an existing contact
Account created
Triggers when a new account is created
All Actions - Actions are the automated tasks
Create Incident
Creates a new incident
Create Problem
Creates a new problem in your service desk
Create Solution
Creates a new solution in your service desk
Create Release
Creates a new release in your service desk
Create User
Creates a new user
Create Hardware
Creates a new hardware in your inventory
Create Contract
Creates a new contract
Create Asset
Creates a new asset in your inventory
Create Change
Creates a new change in your service desk
Update incident
Updates the details of an existing incident based on incident ID
Fetch incident
Fetches the details of an existing incident by incident ID
Add or update contact
Adds a new contact, updates the details of an existing contact, or removes an existing contact from the selected list
Create tracked event
Creates a custom website or application event
Add note to deal
Adds notes to the selected deal
Add contact to automation
Adds a contact to automation
Create deal
Creates a new deal
Create contact
Creates a new contact
Create contact note
Creates a note for the specified contact
Add tag to contact
Adds a tag to an existing contact
Create tag
Creates a new tag
Create account
Creates a new account
Create campaign
Creates and sends a new campaign
Update contact
Updates the details of an existing contact
Update account
Updates the details of an existing account
Update deal
Updates the details of an existing deal
Fetch account
Fetches the details of an existing account
Search tag
Searches for an existing tag using name
Fetch contact
Fetches the details of an existing contact
Fetch user
Fetches the details of an existing user
Fetch deal
Fetches the details of an existing deal
Fetch automation
Fetches the details of an existing automation by name
What is SolarWinds Service Desk?
Samanage is a customer support platform that helps you manage your incidents, problems, changes, and releases. You can generate reports, track your team's productivity with dashboards, and compare yourself with industry benchmarks.
Similar apps
What is ActiveCampaign?
ActiveCampaign is a marketing platform that helps you send campaigns, design newsletters, automate channels, and close deals faster. You can segment emails, add dynamic data, perform split testing, and manage your text-messaging marketing.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
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CEO, Lakeside CNC Group
We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!
Josh Lucas
Head of Operations, AAA Band Rentals
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
