Integrate SolarWinds Service Desk with Jibble
Send information between SolarWinds Service Desk and Jibble automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate SolarWinds Service Desk and Jibble using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New Incident
Triggers when a new incident is created
New Task
Triggers when a new task is created
New Risk
Triggers when a new risk is detected
New Hardware
Triggers when a new hardware is created in your inventory
New Problem
Triggers when a new problem is created in your service desk
New User
Triggers when a new user is created
New Asset
Triggers when a new asset is created in your inventory
New Change
Triggers when a new change is created
New Contract
Triggers when a new contract is created
New Release
Triggers when a new release is created in your service desk
Client created
Triggers when a new client is created
Group created
Triggers when a new group is created
Location created
Triggers when a new location is created
Person clocked in
Triggers when a person clocks in
Activity created
Triggers when a new activity is created
Person created
Triggers when a new person is created
Person clocked out
Triggers when a person clocks out
Project created
Triggers when a new project is created
All Actions - Actions are the automated tasks
Create Incident
Creates a new incident
Create Problem
Creates a new problem in your service desk
Create Solution
Creates a new solution in your service desk
Create Release
Creates a new release in your service desk
Create User
Creates a new user
Create Hardware
Creates a new hardware in your inventory
Create Contract
Creates a new contract
Create Asset
Creates a new asset in your inventory
Create Change
Creates a new change in your service desk
Update incident
Updates the details of an existing incident based on incident ID
Fetch incident
Fetches the details of an existing incident by incident ID
Create activity
Creates a new activity
Create group
Creates a new group
Create project
Creates a new project
Create location
Creates a new location
Create person
Creates a new team member and sends them an invitation
Create clock out
Clocks out the specified person
Create clock in
Clocks in the specified person
Create client
Creates a new client
Update person
Updates the details of an existing person
Update location
Updates the details of an existing location
Fetch person
Fetches the details of an existing person by ID, code, email, or phone
Fetch location
Fetches the details of an existing location by ID or name
Fetch client
Fetches the details of an existing client by ID, code, or name
Fetch group
Fetches the details of an existing group by ID or name
Fetch activity
Fetches the details of an existing activity by ID, code, or name
Fetch project
Fetches the details of an existing project by ID, code, or name
Fetch work schedule
Fetches the details of an existing work schedule by ID or name
What is SolarWinds Service Desk?
Samanage is a customer support platform that helps you manage your incidents, problems, changes, and releases. You can generate reports, track your team's productivity with dashboards, and compare yourself with industry benchmarks.
What is Jibble?
Jibble is a time-tracking and attendance management platform that helps businesses track attendance, manage payroll, approve time sheets, and more.
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Owain ap Rees
Sales Director, Artico
Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
Neville Mader
Director, Perth Security Services
