Integrate SolarWinds Service Desk with Roll

Send information between SolarWinds Service Desk and Roll automatically, without writing any code, using Zoho Flow.

Build your own integrations between SolarWinds Service Desk and Roll

Connect SolarWinds Service Desk and Roll with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate SolarWinds Service Desk and Roll using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New Incident

Triggers when a new incident is created

New Task

Triggers when a new task is created

New Risk

Triggers when a new risk is detected

New Hardware

Triggers when a new hardware is created in your inventory

New Problem

Triggers when a new problem is created in your service desk

New User

Triggers when a new user is created

New Asset

Triggers when a new asset is created in your inventory

New Change

Triggers when a new change is created

New Contract

Triggers when a new contract is created

New Release

Triggers when a new release is created in your service desk

Project created

Triggers when a new project is created

Time record created

Triggers when a new time record is created

Task created

Triggers when a new task is created

Company created

Triggers when a new company is created

All Actions - Actions are the automated tasks

Create Incident

Creates a new incident

Create Problem

Creates a new problem in your service desk

Create Solution

Creates a new solution in your service desk

Create Release

Creates a new release in your service desk

Create User

Creates a new user

Create Hardware

Creates a new hardware in your inventory

Create Contract

Creates a new contract

Create Asset

Creates a new asset in your inventory

Create Change

Creates a new change in your service desk

Update incident

Updates the details of an existing incident based on incident ID

Fetch incident

Fetches the details of an existing incident by incident ID

Create project

Creates a new project

Create company

Creates a new company

Create task

Creates a new task

What is SolarWinds Service Desk?

Samanage is a customer support platform that helps you manage your incidents, problems, changes, and releases. You can generate reports, track your team's productivity with dashboards, and compare yourself with industry benchmarks.

Customer Support Helpdesk

What is Roll?

Roll is a project management application that lets you manage projects, track time, assign tasks and more.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

Julien Granjean

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Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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