Integrate SolarWinds Service Desk with Smartsheet

Send information between SolarWinds Service Desk and Smartsheet automatically, without writing any code, using Zoho Flow.

Build your own integrations between SolarWinds Service Desk and Smartsheet

Connect SolarWinds Service Desk and Smartsheet with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate SolarWinds Service Desk and Smartsheet using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New Incident

Triggers when a new incident is created

New Task

Triggers when a new task is created

New Risk

Triggers when a new risk is detected

New Hardware

Triggers when a new hardware is created in your inventory

New Problem

Triggers when a new problem is created in your service desk

New User

Triggers when a new user is created

New Asset

Triggers when a new asset is created in your inventory

New Change

Triggers when a new change is created

New Contract

Triggers when a new contract is created

New Release

Triggers when a new release is created in your service desk

Row added

Triggers when a new row is added

Sheet added

Triggers when a new sheet is created

Row updated

Triggers when an existing row is updated

Comment added

Triggers when a new comment is added

Workspace created

Triggers when a new workspace is created

All Actions - Actions are the automated tasks

Create Incident

Creates a new incident

Create Problem

Creates a new problem in your service desk

Create Solution

Creates a new solution in your service desk

Create Release

Creates a new release in your service desk

Create User

Creates a new user

Create Hardware

Creates a new hardware in your inventory

Create Contract

Creates a new contract

Create Asset

Creates a new asset in your inventory

Create Change

Creates a new change in your service desk

Update incident

Updates the details of an existing incident based on incident ID

Fetch incident

Fetches the details of an existing incident by incident ID

Add row to sheet

Adds a new row in the selected sheet

Copy workspace

Creates a copy of the specified workspace

Share workspace

Shares an existing workspace with the specified users and groups

Update row

Updates the details of the specified row

Share sheet

Shares an existing sheet with the specified users and groups

Fetch row

Fetches the details of the specified row

What is SolarWinds Service Desk?

Samanage is a customer support platform that helps you manage your incidents, problems, changes, and releases. You can generate reports, track your team's productivity with dashboards, and compare yourself with industry benchmarks.

Customer Support Helpdesk

What is Smartsheet?

Smartsheet is a project management tool that helps your teams plan, capture, manage, automate, and report on work at scale.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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