Integrate SolarWinds Service Desk with TeamViewer
Send information between SolarWinds Service Desk and TeamViewer automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate SolarWinds Service Desk and TeamViewer using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New Incident
Triggers when a new incident is created
New Task
Triggers when a new task is created
New Risk
Triggers when a new risk is detected
New Hardware
Triggers when a new hardware is created in your inventory
New Problem
Triggers when a new problem is created in your service desk
New User
Triggers when a new user is created
New Asset
Triggers when a new asset is created in your inventory
New Change
Triggers when a new change is created
New Contract
Triggers when a new contract is created
New Release
Triggers when a new release is created in your service desk
Meeting scheduled
Triggers when a new meeting is scheduled
User added
Triggers when a new user is added
Contact added
Triggers when a new contact is added
Session added
Triggers when a new session is added
Device added
Triggers when a new device is added
All Actions - Actions are the automated tasks
Create Incident
Creates a new incident
Create Problem
Creates a new problem in your service desk
Create Solution
Creates a new solution in your service desk
Create Release
Creates a new release in your service desk
Create User
Creates a new user
Create Hardware
Creates a new hardware in your inventory
Create Contract
Creates a new contract
Create Asset
Creates a new asset in your inventory
Create Change
Creates a new change in your service desk
Update incident
Updates the details of an existing incident based on incident ID
Fetch incident
Fetches the details of an existing incident by incident ID
Unshare group
Unshares a group from the specified user
Update device
Updates the details of an existing device
Update user
Updates the details of an existing user
Add session
Adds a new session in the specified group
Add user
Adds a new user
Add contact
Adds a new contact
Schedule meeting
Schedules a new meeting
Share group
Shares a group with the specified user
Add device
Adds a new device in the specified group
Fetch contact by name
Fetches the details of an existing contact by name
Fetch contact by email address
Fetches the details of an existing contact by email address
Update meeting
Updates the details of an existing meeting
What is SolarWinds Service Desk?
Samanage is a customer support platform that helps you manage your incidents, problems, changes, and releases. You can generate reports, track your team's productivity with dashboards, and compare yourself with industry benchmarks.
Similar apps
What is TeamViewer?
TeamViewer is a remote support software that helps you access remote computers, transfer files, and host online meetings and web conferences.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
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All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
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