Integrate SolarWinds Service Desk with Zoho Directory

Send information between SolarWinds Service Desk and Zoho Directory automatically, without writing any code, using Zoho Flow.

Build your own integrations between SolarWinds Service Desk and Zoho Directory

Connect SolarWinds Service Desk and Zoho Directory with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate SolarWinds Service Desk and Zoho Directory using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New Problem

Triggers when a new problem is created in your service desk

New Hardware

Triggers when a new hardware is created in your inventory

New Risk

Triggers when a new risk is detected

New Task

Triggers when a new task is created

New Release

Triggers when a new release is created in your service desk

New Contract

Triggers when a new contract is created

New Incident

Triggers when a new incident is created

New Change

Triggers when a new change is created

New Asset

Triggers when a new asset is created in your inventory

New User

Triggers when a new user is created

User added to group

Triggers when a user is added to an existing group

User deactivated

Triggers when an existing user is deactivated

User updated

Triggers when the details of an existing user are updated

User removed from group

Triggers when a user is removed from an existing group

User activated

Triggers when an inactive user is activated

User created

Triggers when a new user is created

All Actions - Actions are the automated tasks

Create Hardware

Creates a new hardware in your inventory

Create User

Creates a new user

Create Release

Creates a new release in your service desk

Create Solution

Creates a new solution in your service desk

Create Problem

Creates a new problem in your service desk

Create Change

Creates a new change in your service desk

Create Incident

Creates a new incident

Create Asset

Creates a new asset in your inventory

Create Contract

Creates a new contract

Update incident

Updates the details of an existing incident based on incident ID

Fetch incident

Fetches the details of an existing incident by incident ID

Create user

Creates a new user

Add user to group

Adds a user to an existing group

Update user

Updates the details of an existing user

Activate user

Activates an inactive user

Fetch user

Fetches the details of an existing user by ID

Deactivate user

Deactivates a user from your Zoho Directory organization

What is SolarWinds Service Desk?

Samanage is a customer support platform that helps you manage your incidents, problems, changes, and releases. You can generate reports, track your team's productivity with dashboards, and compare yourself with industry benchmarks.

Customer Support Helpdesk

What is Zoho Directory?

Zoho Directory is an identity and access management solution for businesses. It helps you provide seamless logins for your employees, free your IT Admins from repetitive tasks, and get a complete view of your workforce identity.

IT Security Zoho

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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