Integrate Teamwork Desk with 800+ apps

Create business workflows for Teamwork Desk without writing code, using Zoho Flow. Automate your routine tasks and make more time for what you do best.

Build your own Teamwork Desk integrations

Connect Teamwork Desk with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Build your Teamwork Desk workflows using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket assigned

Triggers when a ticket in the selected inbox is assigned

New ticket

Triggers when a new ticket is created

Thread edited

Triggers when a thread in the selected inbox is edited

New customer reply

Triggers when a customer sends a reply

New customer

Triggers when a new customer is created

New ticket note

Triggers when a ticket note is added

New agent reply

Triggers when an agent sends a reply

Updated customer details

Triggers when the details of a customer are updated

All Actions - Actions are the automated tasks

Create ticket

Creates a new ticket

Create customer

Creates a new customer

Assign ticket

Assigns the selected ticket to a user

Link task to ticket

Links a task to a ticket

Update customer

Updates the details of an existing customer

Unassign ticket

Unassigns the selected ticket

Reply to ticket

Adds a reply to the selected ticket

Update ticket

Updates an existing ticket

Fetch customer

Fetches an existing customer by name or email address. Optionally, creates one if none are found

Fetch ticket

Fetches a ticket by ticket ID or keyword

What is Teamwork Desk?

Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.

Helpdesk Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Sales Director, Artico

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CEO, OpIndia

We chose Zoho Flow for its ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

Julien Granjean

CEO, iDAYit

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