Integrate TestRail with Zendesk
Send information between TestRail and Zendesk automatically, without writing any code, using Zoho Flow.
Build your own integrations between TestRail and Zendesk
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Supported triggers and actions
Integrate TestRail and Zendesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New test run
Triggers when a new test run is created in the selected project
New test suite
Triggers when a new test suite is created in the selected project
New test case
Triggers when a new test case is created in the selected project
New project
Triggers when a new project is created
Organization created
Triggers when a new organization is created
Ticket updated
Triggers when the details of a ticket is updated
Ticket created
Triggers when a new ticket is created
User created
Triggers when a new user is created
All Actions - Actions are the automated tasks
Create test case
Creates a new test case in the selected project
Create test suite
Creates a new test suite in the selected project
Create milestone
Creates a new milestone in the selected project
Create project
Creates a new project
Create test run
Creates a new test run in the selected project
Create User
Creates a new user
Create Ticket
Creates a new ticket
Create Request
Creates a new ticket in a verified end user's account
Add Tag
Adds tag to the selected ticket
Create Organization
Creates a new organization
Update Ticket
Updates an existing ticket status or adds comments
Update User Details
Updates an existing user's details
Update Organization
Updates an existing organization
Add Comment
Adds comment to the selected ticket
Fetch Organization
Fetches the details of an existing organization
Fetch Ticket
Fetches a ticket by ID
Fetch User
Fetches the details of an existing user by ID
What is TestRail?
TestRail is a test case and test management software tool. You can organize test cases, track test results, and manage data access with custom roles.
Similar apps
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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