Integrate Usedesk with Redbooth
Send information between Usedesk and Redbooth automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Add new tasks to your Redbooth for new tickets generated in Usedesk
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will create a task in your Redbooth for newly generated tickets in Usedesk.
How it works
- The flow triggers when a new ticket is created in Usedesk.
- Zoho Flow creates a new task in Redbooth.
Add new tasks to your Redbooth for new tickets generated in Usedesk
Usedesk + Redbooth
Build your own integrations between Usedesk and Redbooth
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Supported triggers and actions
Integrate Usedesk and Redbooth using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New ticket
Triggers when a new ticket is created
New client
Triggers when a new client is created
New task list
Triggers when a new task list is created
New organization
Triggers when a new organization is created
New workspace
Triggers when a new workspace is created in the selected organization
New notification
Triggers when you have a new notification
New task
Triggers when a new task is created
All Actions - Actions are the automated tasks
Create chat
Create a chat or send messages to an existing chat on behalf of the client
Create ticket
Create a new ticket
Add comment
Add a comment to a ticket
Create agent
Creates a new agent
Send chat message
Sends a chat message to the client in chat
Create client
Create a new client
Update agent
Updates an existing agent
Update client
Update details of a client
Update ticket
Update details of a ticket
Fetch ticket
Fetch details of a ticket using ticket id
Fetch client
Fetch details of a client using id
Fetch agent by email
Fetch details of an agent using email id
Fetch agent by ID
Fetch details of an agent using id
Create organization
Creates a new organization
Add comment
Adds a new comment
Create workspace
Creates a new workspace in the selected organization
Create task
Creates a new task
Create task list
Creates a new task list
What is Usedesk?
Usedesk customer support application
What is Redbooth?
Redbooth is online project management software. You can sort tasks, delegate responsibilities, and visualize project timelines with Gantt charts.
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Learn more >Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more
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Sales Director, Artico
Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more
Harnoor Abroll
Technical and Operations Head, TruAct
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
