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Popular Wootric workflows

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Create Zoho Desk tickets for new or low score Wootric response

Every time a response with a low score is received in Wootric, this flow automatically creates a ticket in Zoho Desk. This way, your team can immediately follow up every time you receive negative feedback.

How it works
1. A new response is received in Zoho Desk.

2. Zoho Flow executes the following tasks automatically:

a. Checks if the score of the response is below the specified threshold.

b. If (a) is true, fetches the corresponding contact from Zoho Desk.

c. Creates a ticket in Zoho Desk.
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Create Zoho Desk tickets for new or low score Wootric response

Wootric + Zoho Desk

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Supported triggers

All Triggers - A trigger kickstarts the flow

Declined response

Triggers when an end user dismisses the survey pop-up

New response

Triggers when a new survey response is submitted

Updated response

Triggers when an existing response is updated

All Actions - Actions are the automated tasks

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What is Wootric?

Wootric lets you measure customer satisfaction with customized surveys. You can improve retention and boost referrals with a real-time feedback loop.

Survey

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Zoho Flow was the deal-maker for the whole Zoho platform. For everyone who wants to use more than one Zoho app, Zoho Flow is a must. Know more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Know more

Toto

Technical Engineer, Master Liveaboards

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