Integrate X (Twitter) with ServiceNow
Send information between X (Twitter) and ServiceNow automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate X (Twitter) and ServiceNow using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Search term mentioned
Triggers when there is a mention of the search term
Tweet posted
Triggers when you post a new tweet
Tweet made by user
Triggers when a selected user tweets
Follower added
Triggers when you get a new follower
Tweet liked
Triggers when the selected user likes a tweet
Follower added for specified user
Triggers when the specified user gets a new follower
Record updated
Triggers when the details of an existing record are updated
Record created
Triggers when an incident record is created
All Actions - Actions are the automated tasks
Create tweet
Creates a new tweet
Fetch user
Fetches the details of the specified user
Create record
Creates a new record in a table (eg., Incident, Problem, Case, etc)
Create incident
Creates a new incident record
Update incident
Updates the details of an existing incident record
Update record
Updates the details of an existing record in the specified table
Fetch reference record
Fetches the details of an existing table reference record (eg., User, Problem, Core company, etc)
Fetch user
Fetches the details of an existing user
Fetch record
Fetches the details of an existing record in the specified table by search query
Fetch incident
Fetches the details of an existing incident record by ID
What is X (Twitter)?
X (Twitter) is a social media platform that lets you tweet, retweet, follow people or pages, and search for people and tweets. It lets you use hashtags to categorize and filter, reply to someone's tweet, and more.
What is ServiceNow?
ServiceNow is an IT service management platform. You can manage your problems and releases, generate customized reports, and use machine learning to route, categorize, and prioritize issues.
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