Integrate Zoho Bookings with Twilio
Send information between Zoho Bookings and Twilio automatically, without writing any code, using Zoho Flow.
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Trigger an SMS notification via Twilio when a new booking is made in Zoho Bookings
Send SMS confirmations to assist customers in managing their appointments efficiently. This flow will send a text message from Twilio following a new booking in Zoho Bookings.
How it works
- The flow triggers when an appointment is booked in Zoho Bookings.
- Zoho Flow sends a WhatsApp or SMS message to the listed numbers in Twilio.
Trigger an SMS notification via Twilio when a new booking is made in Zoho Bookings
Zoho Bookings + Twilio
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Supported triggers and actions
Integrate Zoho Bookings and Twilio using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Appointment rescheduled
Triggers when an appointment is rescheduled
Appointment marked as no-show
Triggers when an appointment is marked as no-show
Appointment canceled
Triggers when an appointment is canceled
Appointment marked as completed
Triggers when an appointment is marked as completed
Payment failure
Triggers when a payment fails
Appointment booked
Triggers when an appointment is booked
SMS message sent or received
Triggers when a new SMS is sent or received
SMS message received
Triggers when a new SMS message is received
WhatsApp message received
Triggers when a new WhatsApp message from a customer is received
All Actions - Actions are the automated tasks
Create service
Creates a new service
Create appointment
Creates a new appointment
Update service
Updates the details of an existing service by service ID
Reschedule appointment
Reschedules appointment to another slot
Update appointment
Updates the details of an appointment
Fetch service
Fetches the details of the selected service
Fetch availability
Fetches the details of the availability by resource ID or staff ID
Fetch appointment
Fetches the details of an existing appointment by ID
Fetch staff
Fetches the details of an existing staff by ID or email address
Send SMS or WhatsApp message
Sends a WhatsApp or SMS message to the listed numbers
Send templated message through SMS, WhatsApp, or Facebook
Sends a templated message through the desired platform
Fetch message
Fetches the details of a message by its ID
What is Zoho Bookings?
Zoho Bookings is an appointment scheduler application for professional consultants and service providers to find the perfect time to meet customers.
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What is Twilio?
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Learn more >It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more
Harnoor Abroll
Technical and Operations Head, TruAct
