Integrate Zoho SalesIQ with AfterShip

Send information between Zoho SalesIQ and AfterShip automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions

Integrate Zoho SalesIQ and AfterShip using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Conversation participants deleted

Triggers when a participant is removed from a conversation

Conversation participants added

Triggers when participants are invited to the chat

Conversation transfer rejected

Triggers when a transferred chat is rejected by the operator

Conversation completed

Triggers when a conversation is completed

Operator added

Triggers when a new operator is added

Department created

Triggers when a new department is created to the specified portal

Conversation transfer accepted

Triggers when a transferred chat is accepted by the operator

Conversation attender updated

Triggers when an operator picks up a chat

Conversation missed

Triggers when a conversation is missed

Conversation rated

Triggers when a conversation is rated

Conversation created

Triggers when a new conversation is created

Conversation transfer initiated

Triggers when a conversation transfer is initiated

Tracking updated

Triggers when the tracking details of an courier are updated

All Actions - Actions are the automated tasks

Associate operators to department

Associates operators to the selected department

Create article

Creates a new article

Send message to latest conversation

Sends a message to the latest conversation

Disable department

Disables the selected department

Enable department

Enables the selected department

Update operator status

Updates the status of an existing operator

Create tracking

Creates a new tracking

Fetch tracking

Fetches the tracking details of an existing courier

What is Zoho SalesIQ?

Zoho SalesIQ is live chat software that lets you track visitors, identify prospects, and monitor agent performance in real time.

What is AfterShip?

AfterShip is an all-in-one package tracking tool for eCommerce businesses. It lets you check the status of shipments, send out emails and notifications automatically at different shipment stages, and more.

E Commerce Shipping

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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