Integrate Zoho SalesIQ with Ecwid
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Supported triggers and actions
Integrate Zoho SalesIQ and Ecwid using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Conversation participants deleted
Triggers when a participant is removed from a conversation
Conversation participants added
Triggers when participants are invited to the chat
Conversation transfer rejected
Triggers when a transferred chat is rejected by the operator
Conversation completed
Triggers when a conversation is completed
Operator added
Triggers when a new operator is added
Department created
Triggers when a new department is created to the specified portal
Conversation transfer accepted
Triggers when a transferred chat is accepted by the operator
Conversation attender updated
Triggers when an operator picks up a chat
Conversation missed
Triggers when a conversation is missed
Conversation rated
Triggers when a conversation is rated
Conversation created
Triggers when a new conversation is created
Conversation transfer initiated
Triggers when a conversation transfer is initiated
Order status updated
Triggers when an order's status is updated
Paid order created
Triggered when a new paid order is created
Product created
Triggers when a new product is created
Order created
Triggers when a new order is created
Customer created
Triggers when a new customer is created
Cart abandoned
Triggers when a customer leaves the online store without making a purchase
All Actions - Actions are the automated tasks
Associate operators to department
Associates operators to the selected department
Create article
Creates a new article
Send message to latest conversation
Sends a message to the latest conversation
Disable department
Disables the selected department
Enable department
Enables the selected department
Update operator status
Updates the status of an existing operator
Create product
Creates a new product
Create customer
Creates a new customer
Create order
Creates a new order
Create discount coupon
Creates a new discount coupon
Fetch order
Fetches an order by order number
Fetch customer
Fetches the details of an existing customer by email address
What is Zoho SalesIQ?
Zoho SalesIQ is live chat software that lets you track visitors, identify prospects, and monitor agent performance in real time.
What is Ecwid?
Ecwid is ecommerce software. It lets you add your Ecwid store to an existing website, sell products on multiple platforms, and reach out to customers in different languages.
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