Integrate Asset infinity with Zendesk

Send information between Asset infinity and Zendesk automatically, without writing any code, using Zoho Flow.

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Create a new ticket in a verified end user's account in Zendesk when a new user is created in Asset infinity

Integrate Asset infinity with Zendesk using Zoho Flow. Whenever a new user is created in Asset infinity, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new user is created in Asset infinity.
  2. Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
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Create a new ticket in a verified end user's account in Zendesk when a new user is created in Asset infinity

Asset infinity + Zendesk

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Supported triggers and actions

Integrate Asset infinity and Zendesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Asset created

Triggers when a new asset is created

User created

Triggers when a new user is created

Asset updated

Triggers when the details of an existing asset are updated

User updated

Triggers when the details of an existing user are updated

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

Organization created

Triggers when a new organization is created

User created

Triggers when a new user is created

All Actions - Actions are the automated tasks

Create asset

Creates a new asset

Create user

Creates a new user

Fetch asset

Fetches the details of an existing asset using ID, name, or code

Fetch user

Fetches the details of an existing user using the ID, name, or email

Create Request

Creates a new ticket in a verified end user's account

Create Organization

Creates a new organization

Add Tag

Adds tag to the selected ticket

Create Ticket

 Creates a new ticket

Create User

Creates a new user

Update Organization

Updates an existing organization

Update User Details

Updates an existing user's details

Update Ticket

Updates an existing ticket status or adds comments

Add Comment

Adds comment to the selected ticket

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

Fetch Ticket

Fetches a ticket by ID

What is Asset infinity?

Asset Infinity is asset management software that allows businesses to track, maintain, manage, and procure their assets.

ITSM

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

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Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more

Louis Castellano

CEO, Lakeside CNC Group

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Technical and Operations Head, TruAct

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