Integrate Atera with Dixa

Send information between Atera and Dixa automatically, without writing any code, using Zoho Flow.

Build your own integrations between Atera and Dixa

Connect Atera and Dixa with over 950+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Atera and Dixa using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Alert created

Triggers when a new alert is created

Ticket resolved

Triggers when an existing ticket is resolved or closed

All Actions - Actions are the automated tasks

Add customer

Creates a new customer

Create alert

Creates a new alert

Create ticket

Creates a new ticket

Add contact

Creates a new contact

Update contact

Updates the details of an existing contact

Update ticket

Updates the details of an existing ticket

Update customer

Updates the details of an existing customer

Fetch ticket

Fetches the details of an existing ticket using ticket ID

Fetch customer

Fetches the details of an existing customer using customer ID

Fetch contact

Fetches the details of an existing contact using contact ID

Fetch alert

Fetches the details of an existing alert using alert ID

Create contact form request

Creates a new contact form request

Queue contact for anonymization

Queues the specified contact or user for anonymization

Queue conversation for anonymization

Queues the specified conversation for anonymization

What is Atera?

Atera is an IT management solution that enables monitoring, management and automation of SMB IT networks from a single console. It includes remote control, patch management, discovery, inventory of IT assets, monitoring, security, backup, and more.

ITSM

What is Dixa?

Dixa is a customer service platform that provides voice, email, chat, and messaging apps. It helps you increase customer retention and provides better working experiences for agents.

Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

Julien Granjean

CEO, iDAYit

Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more

Toto

Technical Engineer, Master Liveaboards

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