Integrate ChatGPT with ServiceDesk Plus On-Premises
Send information between ChatGPT and ServiceDesk Plus On-Premises automatically, without writing any code, using Zoho Flow.
Build your own integrations between ChatGPT and ServiceDesk Plus On-Premises
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Supported triggers and actions
Integrate ChatGPT and ServiceDesk Plus On-Premises using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Request created
Triggers when a new request is created
Request created in template
Triggers when a new request is created in the selected template
Request updated in template
Triggers when an existing request is updated in the selected template
Request updated
Triggers when the details of an existing request are updated
All Actions - Actions are the automated tasks
Create chat completion
Creates a model response for the given chat conversation (supports models like GPT3.5 Turbo, GPT 4, etc.)
Create problem
Creates a new problem
Create change
Creates a new change
Create request
Creates a new request
Associate request with problem
Associates an existing request with the specified problem
Add solution
Adds a new solution
Create request note
Creates a note for the selected request
Update problem
Updates the details of an existing problem
Update solution
Updates the details of an existing solution based on its ID
Update change
Updates the details of an existing change
Update request
Updates the details of an existing request
Fetch problem
Fetches the details of an existing problem by ID
Fetch change
Fetches the details of an existing change by display ID
Fetch request - By ID
Fetches the details of an existing request by ID
What is ChatGPT?
ChatGPT is an AI-powered conversational agent that interacts with users through chat and provides personalized responses and recommendations. It can assist with a wide range of topics, from simple queries to complex tasks.
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What is ServiceDesk Plus On-Premises?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
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