Integrate ChatGPT with ServiceDesk Plus On-Premises
Send information between ChatGPT and ServiceDesk Plus On-Premises automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate ChatGPT and ServiceDesk Plus On-Premises using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Request created
Triggers when a new request is created
Request created in template
Triggers when a new request is created in the selected template
Request updated in template
Triggers when an existing request is updated in the selected template
Request updated
Triggers when the details of an existing request are updated
All Actions - Actions are the automated tasks
Create chat completion
Creates a model response for a given chat conversation using models such as GPT3.5 Turbo, GPT 4, and others
Rewrite for readability score
Rewrite the given text to improve its readability score
Convert the text to title case
Converts the given text to title case
Reply to review
Creates a reply to a review
Generate title
Generates title based on the given text
Convert list to delimited string
Converts a list of entries given to comma separated values
Rephrase text
Rephrases the given text
Generate subject line
Creates a concise and engaging email subject line based on the text for email, task, etc
Identify language of text
Identifies the ISO code (e.g., "en," "es," "fr") for the primary language in a message
Generate email reply
Generates an email reply for the given email
Check moderation
Verifies if text is potentially harmful and returns a score between 0-10
Punctuate text
Punctuates the given text
Extract URL
Extracts URL from the given data
Generate story
Generates a story based on the given content
Extract first and last name
Extracts first and last names from full name
Parse human date
Converts natural text (“next Friday”, “3 weeks ago”) into exact date
Generate headline
Generates a headline based on the given content
Extract JSON from text
Extracts the JSON from given text or table
Assess urgency level
Analyzes text (e.g., a support ticket) and returns a label such as High, Medium, or Low urgency for priority queue assignment
Mask sensitive data
Removes/hides email, phone, or numeric IDs in text
Label email
Labels the given email
Generate essay
Generates an essay based on the content
Verify data accuracy
Compares a piece of text against a simple knowledge base to flag potential factual errors before publication
Verify compliance with usage policies
Checks whether the content entered complies with OpenAI's usage policies
Create product description
Creates a product description
Summarise text
Summarises the given text
Create hashtags for social post
Generates a list of relevant, trending, or industry-specific hashtags based on a social media caption input
Html to text
Removes the html tags and other elements and returns the text content
Generate an email body
Generates an email body for the given content
Slugify text
Converts text to slug
Convert word to digits
Converts the given words to numbers. E.g., Returns thousand as 1000
Generate tweet
Generates tweet based on the given topic
Format address
Converts the raw address text or JSON objects into a standard, formatted address string
Create problem
Creates a new problem
Create change
Creates a new change
Create request
Creates a new request
Associate request with problem
Associates an existing request with the specified problem
Add solution
Adds a new solution
Create request note
Creates a note for the selected request
Update problem
Updates the details of an existing problem
Update solution
Updates the details of an existing solution based on its ID
Update change
Updates the details of an existing change
Update request
Updates the details of an existing request
Fetch problem
Fetches the details of an existing problem by ID
Fetch change
Fetches the details of an existing change by display ID
Fetch request - By ID
Fetches the details of an existing request by ID
What is ChatGPT?
ChatGPT is an AI-powered conversational agent that interacts with users through chat and provides personalized responses and recommendations. It can assist with a wide range of topics, from simple queries to complex tasks.
What is ServiceDesk Plus On-Premises?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
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Sales Director, Artico
Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
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CEO, iDAYit
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Toto
Technical Engineer, Master Liveaboards
