Integrate Commands & Scripts with Freshdesk

Send information between Commands & Scripts and Freshdesk automatically, without writing any code, using Zoho Flow.

Build your own integrations between Commands & Scripts and Freshdesk

Connect Commands & Scripts and Freshdesk with over 600+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Commands & Scripts and Freshdesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket created

Triggers when a new ticket is created

Contact created

Triggers when a new contact is created

Ticket note added

Triggers when a note is added to the selected ticket

Ticket updated

Triggers when the details of an existing ticket are updated

Contact updated

Triggers when the details of an existing contact are updated

All Actions - Actions are the automated tasks

Execute Python script

Executes the selected Python script

Execute command

Executes the selected command

Execute PowerShell script

Executes the selected PowerShell script

Execute batch script

Executes the selected batch script

Execute VBScript

Executes the selected VBScript

Execute Bash script

Executes the selected Bash script

Create contact

Creates a new contact

Create company

Creates a new company

Create ticket

Creates a new ticket

Create forum category

Creates a new forum category

Create forum

Creates a new forum in the selected category

Add notes to ticket

Adds private or public notes to the selected ticket

Update company

Updates the details of an existing company

Update contact

Updates the details of an existing contact

Update ticket

Updates the details of an existing ticket

Fetch agent by ID

Fetches the details of an existing agent by ID

Fetch contact

Fetches the details of an existing contact by email address, phone number, or mobile number

Fetch contact by ID

Fetches the details of an existing contact by ID

Fetch ticket status

Fetches the status of a specific ticket by label

Fetch ticket status by ID

Fetches the status of a specific ticket by ID

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Fetch company

Fetches the details of an existing company by domain

Fetch company by ID

Fetches the details of an existing company by ID

Fetch ticket priority

Fetches the priority details of a specific ticket by label

Fetch agent

Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch group by ID

Fetches the details of an existing group by ID

Fetch ticket priority by ID

Fetches the priority details of a specific ticket by ID

Fetch ticket

Fetches the details of an existing ticket by requester email address and subject

What is Commands & Scripts?

Create and execute tasks on your local machine using commands or scripts in languages such as Python, Bash, and PowerShell.

What is Freshdesk?

Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.

Customer Support Popular

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

It is amazing what processes can be automated [with Zoho Flow]. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

In other words, we use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have the 'forgotten repairs' anymore. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

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