Integrate Commands & Scripts with ServiceDesk Plus Cloud
Send information between Commands & Scripts and ServiceDesk Plus Cloud automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Commands & Scripts and ServiceDesk Plus Cloud using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Request approved
Triggers when an existing request is approved
Problem created
Triggers when a new problem is created in a template
Request created in template
Triggers when a new request is created in the selected template
Task closed
Triggers when a task is closed
Change updated
Triggers when a change is updated
Request updated in template
Triggers when an existing request is updated in the selected template
Task created
Triggers when a new task is created
Change created
Triggers when a new change is created
Request created
Triggers when a new request is created
Requester created
Triggers when a new requester is created
Note created
Triggers when a new note is created
Task updated
Triggers when the details of an existing task are updated
Change status updated
Triggers when the status of an existing change is updated
Request updated
Triggers when the details of an existing request are updated
Asset created
Triggers when a new asset is created
All Actions - Actions are the automated tasks
Execute Python script
Executes the selected Python script
Execute command
Executes the selected command
Execute PowerShell script
Executes the selected PowerShell script
Execute batch script
Executes the selected batch script
Execute VBScript
Executes the selected VBScript
Execute Bash script
Executes the selected Bash script
Create requester
Creates a new requester
Create request note
Creates a note for the selected request
Create change
Creates a new change
Create problem
Creates a new problem
Create request
Creates a new request
Add solution
Adds a new solution
Associate request with problem
Associates a request with a specific problem
Update problem
Updates the details of an existing problem
Update change
Updates the details of an existing change
Update request
Updates the details of an existing request
Update requester
Updates the details of an existing requester based on ID
Fetch solution topic
Fetches a solution topic by its name
Fetch problem attribute ID
Fetches the selected problem's attribute ID by name
Find a request attribute
Fetches a request attribute by its name
Fetch request - By ID
Fetches the details of an existing request by ID
Fetch change attribute
Fetches the details of an existing change attribute by name
Fetch change UDF attributes
Fetches a change's UDF attributes by name
Fetch problem
Fetches the details of an existing problem by ID
Fetch request UDF attributes
Fetches a request UDF attribute by its name
Fetch requester
Fetches the details of an existing requester by email address
What is Commands & Scripts?
Create and execute tasks on your local machine using commands or scripts in languages such as Python, Bash, and PowerShell.
Similar apps
What is ServiceDesk Plus Cloud?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
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Sales Director, Artico
Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
