Integrate Deskpro with OptimoRoute
Send information between Deskpro and OptimoRoute automatically, without writing any code, using Zoho Flow.
Build your own integrations between Deskpro and OptimoRoute
Connect Deskpro and OptimoRoute with over 950+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Deskpro and OptimoRoute using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket updated
Triggers when any detail of a ticket is updated
Ticket created
Triggers when a new ticket is created
Person added
Triggers when a new person is added
Organization created
Triggers when a new organization is created
Ticket response received
Triggers when a new response is received for a ticket
All Actions - Actions are the automated tasks
Fetch ticket
Fetches the details of an existing ticket by its ID
Fetch organization
Fetches the details of an existing organization
Add person
Adds a new person
Create ticket
Creates a new ticket
Add note to ticket
Adds a note or message to the selected ticket
Create organization
Creates a new organization
Update ticket
Updates the details of an existing ticket
Fetch person or agent
Fetches the details of a person or agent by their email address or ID
Create order
Creates a new order
Update order
Updates the details of an existing order
Fetch order
Fetches the details of an existing order using ID or order number
Fetch route
Fetches the details of an existing route for the specified date
Fetch scheduling
Fetches the scheduling information of an existing order using ID or order number
What is Deskpro?
Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.
Similar apps
What is OptimoRoute?
OptimoRoute is a route optimization tool that plans and optimizes routes and schedules for deliveries and a mobile workforce.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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Technical Engineer, Master Liveaboards
