Integrate Drift with 600+ apps

Create business workflows for Drift without writing code, using Zoho Flow. Automate your routine tasks and make more time for what you do best.

Popular Drift workflows

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Create a contact in Drift when a new live chat session starts in Chaport

Capture all customer information seamlessly during live sessions, with zero manual intervention. This flow will create a new contact in Drift for every new live chat session in Chaport.

How it works
  1. The flow triggers when a new chat is started in Chaport.
  2. Zoho Flow creates a new contact in Drift.
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Create a contact in Drift when a new live chat session starts in Chaport

Chaport + Drift

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Generate a contact in Drift for every new live chat session in GoSquared

Instantly capture new contact information from a live chat session and eliminate the possibility of omission. This flow will establish a new contact in Drift for each new live chat session in your GoSquared.

How it works
  1. The flow triggers when a new live chat message is received in GoSquared.
  2. Zoho Flow creates a new contact in Drift.
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Generate a contact in Drift for every new live chat session in GoSquared

GoSquared + Drift

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Set up a new contact in Drift for each live chat initiation in LiveChat

Instantly capture new contact information from a live chat session and eliminate the possibility of omission. This flow will establish a new contact in Drift for each new live chat session in your LiveChat.

How it works
  1. The flow triggers when a new chat is created in LiveChat.
  2. Zoho Flow creates a new contact in Drift.
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Set up a new contact in Drift for each live chat initiation in LiveChat

LiveChat + Drift

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Set up a contact in Drift following a purchase in Saleor

Streamline customer support by instantly creating contacts in your marketing platform for seamless post-purchase service. This flow will generate a new contact in Drift in response to new purchases from Saleor.

How it works
  1. The flow triggers when an order is fulfilled in Saleor.
  2. Zoho Flow creates a new contact in Drift.
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Set up a contact in Drift following a purchase in Saleor

Saleor + Drift

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Create a contact in Drift when a new purchase is made in Shopify

Enable seamless post-purchase customer support by instantly creating contacts in your marketing platform. This flow will set up a new contact in Drift for each purchase occurring in Shopify.

How it works
  1. The flow triggers when an existing order is fulfilled in Shopify.
  2. Zoho Flow creates a new contact in Drift.
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Create a contact in Drift when a new purchase is made in Shopify

Shopify + Drift

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Create a contact in Drift when a new purchase is made in Zoho Commerce

Bridge the gap between purchase and support by instantly creating contacts in your marketing platform for immediate assistance. This flow will create a new contact in Drift for new purchases made in Zoho Commerce.

How it works
  1. The flow triggers when an order is confirmed in Zoho Commerce.
  2. Zoho Flow creates a new contact in Drift.
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Create a contact in Drift when a new purchase is made in Zoho Commerce

Zoho Commerce + Drift

Build your own Drift integrations

Connect Drift with over 600+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Build your Drift workflows using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New conversation

Triggers when a new conversation is created

Conversation closed

Triggers when a conversation is closed

All Actions - Actions are the automated tasks

Create contact

Creates a new contact

Update contact

Updates the details of an existing contact

Fetch conversation

Fetches the details of a conversation by its ID

Fetch contact - By ID

Fetches the details of an existing contact by ID

Fetch contact - By email

Fetches the details of an existing contact by email

What is Drift?

Drift is a conversational marketing platform that allows you to send targeted in-app messages, set up bots to chat with visitors, and get notifications when targeted customers visit the site.

Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow was the deal-maker for the whole Zoho platform. For everyone who wants to use more than one Zoho app, Zoho Flow is a must. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more

Toto

Technical Engineer, Master Liveaboards

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