Integrate Egnyte with ServiceDesk Plus Cloud

Send information between Egnyte and ServiceDesk Plus Cloud automatically, without writing any code, using Zoho Flow.

Build your own integrations between Egnyte and ServiceDesk Plus Cloud

Connect Egnyte and ServiceDesk Plus Cloud with over 950+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Egnyte and ServiceDesk Plus Cloud using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New group

Triggers when a new group is created

New folder in folder

Triggers when a new folder is created in the selected folder path

New file in folder

Triggers when a new file is created in the selected folder path

New user

Triggers when a new user is added

Request created in template

Triggers when a new request is created in the selected template

Request updated in template

Triggers when an existing request is updated in the selected template

Request created

Triggers when a new request is created

Note created

Triggers when a new note is created

Requester created

Triggers when a new requester is created

Change status updated

Triggers when the status of an existing change is updated

Task updated

Triggers when the details of an existing task are updated

Request updated

Triggers when the details of an existing request are updated

Asset created

Triggers when a new asset is created

Problem created

Triggers when a new problem is created in a template

Request approved

Triggers when an existing request is approved

Change updated

Triggers when a change is updated

Task closed

Triggers when a task is closed

Change created

Triggers when a new change is created

Task created

Triggers when a new task is created

All Actions - Actions are the automated tasks

Add user

Adds a new user

Create folder

Creates a new folder

Fetch file

Fetches a file by name

Fetch user

Fetches a user by email

Fetch group

Fetches a group by ID

Create group

Creates a new group

Create request note

Creates a note for the selected request

Create requester

Creates a new requester

Create change

Creates a new change

Create problem

Creates a new problem

Create request

Creates a new request

Associate request with problem

Associates a request with a specific problem

Add solution

Adds a new solution

Update problem

Updates the details of an existing problem

Update change

Updates the details of an existing change

Update request

Updates the details of an existing request

Update requester

Updates the details of an existing requester based on ID

Fetch requester

Fetches the details of an existing requester by email address

Fetch request - By ID

Fetches the details of an existing request by ID

Fetch change UDF attributes

Fetches a change's UDF attributes by name

Fetch change attribute

Fetches the details of an existing change attribute by name

Fetch request UDF attributes

Fetches a request UDF attribute by its name

Fetch problem

Fetches the details of an existing problem by ID

Fetch solution topic

Fetches a solution topic by its name

Fetch problem attribute ID

Fetches the selected problem's attribute ID by name

Find a request attribute

Fetches a request attribute by its name

What is Egnyte?

Egnyte is a content collaboration tool. You can protect sensitive data, share files, and view reports with a smart dashboard.

Documents Files

What is ServiceDesk Plus Cloud?

ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.

ITSM ManageEngine Popular

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Technical Engineer, Master Liveaboards

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