Integrate Formstack with Usedesk

Send information between Formstack and Usedesk automatically, without writing any code, using Zoho Flow.

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Generate a ticket in Usedesk when a form is submitted in Formstack

Centralize all incoming inquiries and requests onto a single platform to optimize team responsiveness. This flow will generate a new ticket in Usedesk in response to each new form submission in Formstack.

How it works
  1. The flow triggers when a new submission is added to the selected form in Formstack.
  2. Zoho Flow creates a new ticket in Usedesk.
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Generate a ticket in Usedesk when a form is submitted in Formstack

Formstack + Usedesk

Build your own integrations between Formstack and Usedesk

Connect Formstack and Usedesk with over 950+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Formstack and Usedesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New Form

Triggers when a new form is created

New Submission

Triggers when a new submission is added to the selected form

New client

Triggers when a new client is created

New ticket

Triggers when a new ticket is created

All Actions - Actions are the automated tasks

Create Submission

Creates a submission in the selected form

Create ticket

Create a new ticket

Create chat

Create a chat or send messages to an existing chat on behalf of the client

Create agent

Creates a new agent

Add comment

Add a comment to a ticket

Create client

Create a new client

Send chat message

Sends a chat message to the client in chat

Update client

Update details of a client

Update agent

Updates an existing agent

Update ticket

Update details of a ticket

Fetch ticket

Fetch details of a ticket using ticket id

Fetch agent by email

Fetch details of an agent using email id

Fetch client

Fetch details of a client using id

Fetch agent by ID

Fetch details of an agent using id

What is Formstack?

Formstack is an online drag-and-drop form builder that is secure and easy to collaborate on. It comes with options for adding payment processors, conditional logic, and UTM tracking for your marketing strategy.

Forms Popular

What is Usedesk?

Usedesk customer support application

Customer Support Helpdesk

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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CEO, Lakeside CNC Group

Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

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Toto

Technical Engineer, Master Liveaboards

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