Integrate Freshchat with Microsoft Teams

Send information between Freshchat and Microsoft Teams automatically, without writing any code, using Zoho Flow.

Build your own integrations between Freshchat and Microsoft Teams

Connect Freshchat and Microsoft Teams with over 950+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Freshchat and Microsoft Teams using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Channel created

Triggers when a new channel is created in the selected team

Event created

Triggers when a new event is created

All Actions - Actions are the automated tasks

Create conversation

Creates a new conversation

Create contact

Creates a new contact

Update contact

Updates the details of an existing contact

Fetch contact

Fetches the details of an existing contact

Fetch agent

Fetches the details of an existing agent by ID

Post message to channel

Posts a message in the selected channel

Create event

Creates a new event

Add user to channel

Adds the specified user to a channel

Create channel

Creates a new channel in the selected team

Post message to chat

Posts a message to the specified chat

Update event

Updates the details of an existing event

Fetch chat by display name or email

Fetches a one-on-one chat by display name or email address

Fetch user by name or email

Fetches user by name or email

Fetch channel

Fetches a channel by it's name

Cancel event

Cancels the specified event

Fetch event

Fetches the details of an existing event by title or ID

What is Freshchat?

Freshchat is a messaging platform that helps businesses communicate with customers and leads through various channels, manage conversations, and more.

Customer Support

What is Microsoft Teams?

Microsoft Teams is group chat software. You can host online meetings, make calls, and effectively collaborate with your team on chat.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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