Integrate Freshdesk with ChargeAutomation
Send information between Freshdesk and ChargeAutomation automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Freshdesk and ChargeAutomation using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket created
Triggers when a new ticket is created
Contact created
Triggers when a new contact is created
Ticket updated
Triggers when the details of an existing ticket are updated
Contact updated
Triggers when the details of an existing contact are updated
Ticket note added
Triggers when a note is added to the selected ticket
Booking source created
Triggers when a new booking source is created
Booking created
Triggers when a new booking is created
All Actions - Actions are the automated tasks
Create forum
Creates a new forum in the selected category
Add notes to ticket
Adds private or public notes to the selected ticket
Create forum category
Creates a new forum category
Create contact
Creates a new contact
Create group
Creates a new group
Create company
Creates a new company
Create ticket
Creates a new ticket
Update company
Updates the details of an existing company
Update contact
Updates the details of an existing contact
Update ticket
Updates the details of an existing ticket
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch group by ID
Fetches the details of an existing group by ID
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch company
Fetches the details of an existing company by domain
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch company by ID
Fetches the details of an existing company by ID
Cancel booking
Cancels an existing booking
Create rental
Creates a new rental
Update booking source
Updates the details of an existing booking source
Create booking
Creates a new booking
Update rental
Updates the details of an existing rental
Update booking
Updates the details of an existing booking
Create booking source
Creates a new booking source
Update property
Updates the details of an existing property
Create property
Creates a new property
Fetch booking source
Fetches the details of an existing booking source using ID
Fetch booking by booking details
Fetches the details of an existing booking using search parameters
Fetch booking by booking ID
Fetches the details of an existing booking using booking ID
Fetch property
Fetches the details of an existing property using ID
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
What is ChargeAutomation?
ChargeAutomation is a guest experience management application that lets businesses manage payment reservations, deposit collections, online check-ins, and more.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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Toto
Technical Engineer, Master Liveaboards
