Integrate Freshdesk with Circle
Send information between Freshdesk and Circle automatically, without writing any code, using Zoho Flow.
Build your own integrations between Freshdesk and Circle
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Supported triggers and actions
Integrate Freshdesk and Circle using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket created
Triggers when a new ticket is created
Contact created
Triggers when a new contact is created
Ticket updated
Triggers when the details of an existing ticket are updated
Contact updated
Triggers when the details of an existing contact are updated
Ticket note added
Triggers when a note is added to the selected ticket
Event created
Triggers when a new event is created
Member tagged
Triggers when a member is tagged
New RSVP
Triggers when a member responds to an event invitation
Comment created
Triggers when a new comment is added
Space created
Triggers when a new space is created
Post created
Triggers when a post is added to a channel or a community
Course completed
Triggers when a member completes a course
Member added
Triggers when a new member joins a community or when a member is added by an admin
All Actions - Actions are the automated tasks
Create forum
Creates a new forum in the selected category
Add notes to ticket
Adds private or public notes to the selected ticket
Create forum category
Creates a new forum category
Create contact
Creates a new contact
Create group
Creates a new group
Create company
Creates a new company
Create ticket
Creates a new ticket
Update company
Updates the details of an existing company
Update contact
Updates the details of an existing contact
Update ticket
Updates the details of an existing ticket
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch group by ID
Fetches the details of an existing group by ID
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch company
Fetches the details of an existing company by domain
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch company by ID
Fetches the details of an existing company by ID
Add member to space group
Adds a new member to the selected space group and its spaces
Send direct message
Sends a new direct message to an existing member
Add member to space
Adds a new member to the selected space
Create comment
Creates a new comment
Tag member
Tags a specific member
Create post
Creates a new post on the selected space
Invite member
Invites a new member to your community
Fetch member
Fetches the details of an existing member using email or ID
Remove member
Removes the specified member from your community
Remove member from space group
Removes the specified member from the selected space group and its spaces
Remove member from space
Removes the specified member from the selected space
Untag member
Untags a specific member
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
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