Integrate Freshdesk with Clockodo
Send information between Freshdesk and Clockodo automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Freshdesk and Clockodo using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket created
Triggers when a new ticket is created
Contact created
Triggers when a new contact is created
Ticket updated
Triggers when the details of an existing ticket are updated
Contact updated
Triggers when the details of an existing contact are updated
Ticket note added
Triggers when a note is added to the selected ticket
Customer added
Triggers when a new customer is added
Project created
Triggers when a new project is created for the selected customer
Service created
Triggers when a new service is created
Time entry created
Triggers when a new time entry is created
All Actions - Actions are the automated tasks
Create forum
Creates a new forum in the selected category
Add notes to ticket
Adds private or public notes to the selected ticket
Create forum category
Creates a new forum category
Create contact
Creates a new contact
Create group
Creates a new group
Create company
Creates a new company
Create ticket
Creates a new ticket
Update company
Updates the details of an existing company
Update contact
Updates the details of an existing contact
Update ticket
Updates the details of an existing ticket
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch group by ID
Fetches the details of an existing group by ID
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch company
Fetches the details of an existing company by domain
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch company by ID
Fetches the details of an existing company by ID
Create time entry
Creates a new time entry
Create project
Creates a new project
Create service
Creates a new service
Create user
Creates a new user
Start clock
Starts clock for the selected customer and service
Create absence
Creates a new absence
Create customer
Creates a new customer
Fetch time entry by ID
Fetches details of a time entry by ID
Fetch time entry - By entry time
Fetches details of an existing time entry
Stop clock
Stops clock for the specified time entry
Fetch customer
Fetches details of a customer by ID
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
What is Clockodo?
Clockodo is online time tracking software. You can track working hours, approve absences, and manage resources.
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