Integrate Freshdesk with Voucherify
Send information between Freshdesk and Voucherify automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Fetch the details of an existing customer by their customer id or source id in Voucherify when a new contact is created in Freshdesk
Integrate Freshdesk with Voucherify using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically fetches the details of an existing customer by their customer id or source id in Voucherify. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow fetches the details of an existing customer by their customer id or source id in Voucherify.
Fetch the details of an existing customer by their customer id or source id in Voucherify when a new contact is created in Freshdesk
Freshdesk + Voucherify
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Supported triggers and actions
Integrate Freshdesk and Voucherify using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket created
Triggers when a new ticket is created
Contact created
Triggers when a new contact is created
Ticket updated
Triggers when the details of an existing ticket are updated
Contact updated
Triggers when the details of an existing contact are updated
Ticket note added
Triggers when a note is added to the selected ticket
Voucher publication succeeded
Triggers when a voucher code is published to a customer.
Redemption status occurred
Triggers when one or more redemptions or rollback statuses have occurred
Voucher created
Triggers when a new voucher is created
Customer rewarded
Triggers when a customer receives a reward
Promotion tier created
Triggers when a promotion is created in Campaigns
Voucher gift balance added
Triggers when a balance amount is added to a gift voucher
Business validation rule created
Triggers when a new business validation rule is created
Customer added
Triggers when a new customer is added
Redemption succeeded
Triggers when a redemption is successful
Campaign created
Triggers when a new campaign is created
All Actions - Actions are the automated tasks
Create forum
Creates a new forum in the selected category
Add notes to ticket
Adds private or public notes to the selected ticket
Create forum category
Creates a new forum category
Create contact
Creates a new contact
Create group
Creates a new group
Create company
Creates a new company
Create ticket
Creates a new ticket
Update company
Updates the details of an existing company
Update contact
Updates the details of an existing contact
Update ticket
Updates the details of an existing ticket
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch group by ID
Fetches the details of an existing group by ID
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch company
Fetches the details of an existing company by domain
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch company by ID
Fetches the details of an existing company by ID
Create customer
Creates a new customer
Create voucher
Publishes a new voucher code
Update customer consent
Updates the marketing permissions for the specified customer
Update customer
Updates the details of an existing customer by their customer ID or source ID
Fetch customer
Fetches the details of an existing customer by their customer ID or source ID
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
What is Voucherify?
Voucherify is an API-centric promotion engine that empowers marketers to quickly launch and efficiently manage promotions such as coupons, gift cards, referrals, and more.
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