Integrate Freshservice with Kanban Tool
Send information between Freshservice and Kanban Tool automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
All Triggers - A trigger kickstarts the flow
Triggers when any detail of a release is updated
Triggers when a new ticket is created
Triggers when any detail of a ticket is updated
Triggers when any detail of a problem is updated
Triggers when a new release is created
Triggers when a new problem is created
Triggers when a new card is created in the selected board
All Actions - Actions are the automated tasks
Creates a new department
Creates a new requester
Creates a new asset
Creates a new ticket
Creates a new problem
Creates a new release
Creates a new contract
Updates the details of an existing problem
Updates the details of an existing asset
Updates the details of an existing ticket
Fetches the details of an existing requester by email or ID
Fetch asset attribute
Fetches the details of an asset type's attribute (product or vendor) by its name
Fetches the details of an existing asset by either its name or ID
Fetches the details of an existing department by its name or ID
Fetches the details of a ticket by its subject and the requester's ID/email address
Fetches the details of an existing agent by email or ID
Creates a new card in the selected board
What is Freshservice?
Freshservice is cloud based IT service management software. You can collaborate with your team, make informed decisions with the analytics, and manage your problems, change, and release.
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.Learn more >
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.Learn more >
Write simple scripting functions to format data, call web APIs, send emails, and more.Learn more >
Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Know more
All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Know more