Integrate Freshservice with SMSFactor
Send information between Freshservice and SMSFactor automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
All Triggers - A trigger kickstarts the flow
Triggers when any detail of a release is updated
Triggers when a new ticket is created
Triggers when any detail of a ticket is updated
Triggers when any detail of a problem is updated
Triggers when a new release is created
Triggers when a new problem is created
All Actions - Actions are the automated tasks
Creates a new department
Creates a new requester
Creates a new asset
Creates a new ticket
Creates a new problem
Creates a new release
Creates a new contract
Updates the details of an existing problem
Updates the details of an existing asset
Updates the details of an existing ticket
Fetches the details of an existing requester by email or ID
Fetch asset attribute
Fetches the details of an asset type's attribute (product or vendor) by its name
Fetches the details of an existing asset by either its name or ID
Fetches the details of an existing department by its name or ID
Fetches the details of a ticket by its subject and the requester's ID/email address
Fetches the details of an existing agent by email or ID
Sends an SMS to only one recipient
Adds a contact to an existing list
What is Freshservice?
Freshservice is cloud based IT service management software. You can collaborate with your team, make informed decisions with the analytics, and manage your problems, change, and release.
What is SMSFactor?
SMSFactor is an intuitive text sending platform for businesses. It lets you communicate quickly and easily with advertising SMS messages, import contact lists, create campaigns and promos, and more.
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Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Know more