Integrate Freshservice with TeamViewer

Send information between Freshservice and TeamViewer automatically, without writing any code, using Zoho Flow.

Build your own integrations between Freshservice and TeamViewer

Connect Freshservice and TeamViewer with over 950+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Freshservice and TeamViewer using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Release created

Triggers when a new release is created

Problem created

Triggers when a new problem is created

Updated release

Triggers when any detail of a release is updated

Ticket created

Triggers when a new ticket is created

Change created

Triggers when a new change is created

Updated ticket

Triggers when any detail of a ticket is updated

Asset created

Triggers when a new asset is created

Updated problem

Triggers when any detail of a problem is updated

Asset updated

Triggers when the details of an asset is updated

Change updated

Triggers when any detail of a change is updated

Session added

Triggers when a new session is added

Contact added

Triggers when a new contact is added

User added

Triggers when a new user is added

Meeting scheduled

Triggers when a new meeting is scheduled

Device added

Triggers when a new device is added

All Actions - Actions are the automated tasks

Create requester

Creates a new requester

Create ticket note

Creates a new ticket note

Create reply conversation

Creates a new reply conversation for the ticket

Create change

Creates a new change

Create department

Creates a new department

Create ticket

Creates a new ticket

Create asset

Creates a new asset

Add device to software

Adds a new device to the specified software

Create problem

Creates a new problem

Create release

Creates a new release

Create contract

Creates a new contract

Update problem

Updates the details of an existing problem

Update ticket

Updates the details of an existing ticket

Update asset

Updates the details of an existing asset

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Fetch department

Fetches the details of an existing department by its name or ID

Fetch asset

Fetches the details of an existing asset by either its name or ID

Fetch asset attribute

Fetches the details of an asset type's attribute (product or vendor) by its name

Fetch requester

Fetches the details of an existing requester by email or ID

Fetch agent

Fetches the details of an existing agent by email or ID

Fetch ticket

Fetches the details of a ticket by its subject and the requester's ID/email address

Add device

Adds a new device in the specified group

Fetch contact by name

Fetches the details of an existing contact by name

Schedule meeting

Schedules a new meeting

Share group

Shares a group with the specified user

Add contact

Adds a new contact

Add user

Adds a new user

Add session

Adds a new session in the specified group

Update user

Updates the details of an existing user

Unshare group

Unshares a group from the specified user

Update device

Updates the details of an existing device

Fetch contact by email address

Fetches the details of an existing contact by email address

Update meeting

Updates the details of an existing meeting

What is Freshservice?

Freshservice is cloud based IT service management software. You can collaborate with your team, make informed decisions with the analytics, and manage your problems, change, and release.

Server Monitoring

What is TeamViewer?

TeamViewer is a remote support software that helps you access remote computers, transfer files, and host online meetings and web conferences.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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