Integrate Freshservice with WebCEO
Send information between Freshservice and WebCEO automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Freshservice and WebCEO using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Release created
Triggers when a new release is created
Problem created
Triggers when a new problem is created
Updated release
Triggers when any detail of a release is updated
Ticket created
Triggers when a new ticket is created
Change created
Triggers when a new change is created
Updated ticket
Triggers when any detail of a ticket is updated
Asset created
Triggers when a new asset is created
Updated problem
Triggers when any detail of a problem is updated
Asset updated
Triggers when the details of an asset is updated
Change updated
Triggers when any detail of a change is updated
Lead added
Triggers when a new lead is added
All Actions - Actions are the automated tasks
Create requester
Creates a new requester
Create ticket note
Creates a new ticket note
Create reply conversation
Creates a new reply conversation for the ticket
Create change
Creates a new change
Create department
Creates a new department
Create ticket
Creates a new ticket
Create asset
Creates a new asset
Add device to software
Adds a new device to the specified software
Create problem
Creates a new problem
Create release
Creates a new release
Create contract
Creates a new contract
Update problem
Updates the details of an existing problem
Update ticket
Updates the details of an existing ticket
Update asset
Updates the details of an existing asset
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch department
Fetches the details of an existing department by its name or ID
Fetch asset
Fetches the details of an existing asset by either its name or ID
Fetch asset attribute
Fetches the details of an asset type's attribute (product or vendor) by its name
Fetch requester
Fetches the details of an existing requester by email or ID
Fetch agent
Fetches the details of an existing agent by email or ID
Fetch ticket
Fetches the details of a ticket by its subject and the requester's ID/email address
Add competitors in rank tracking
Adds new competitors in the Rank Tracking settings in an existing project
Update lead
Updates the details of an existing lead by ID
Add keywords in rank tracking
Adds new keywords in the Rank Tracking settings of an existing project
Create project
Creates a new project
Add mailing task
Adds a new mailing task in given project
Create quick domain analysis
Creates a new quick domain analysis
Add partner link
Adds a new partner link in given project
Create lead
Creates a new lead
Update project
Updates the details of an existing project by ID
Update keywords in rank tracking
Updates the keywords in the Rank Tracking settings of an existing project
Update mailing task
Updates the details of an existing mailing task by task ID
Fetch mailing task
Fetches the details of an existing mailing task by task ID
Fetch web buzz count
Fetches the number of posts found by the Web Buzz tool using project ID
Fetch rankings competitors
Fetches the details of an existing competitor in the Rank Tracking settings of an existing project
What is Freshservice?
Freshservice is cloud based IT service management software. You can collaborate with your team, make informed decisions with the analytics, and manage your problems, change, and release.
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What is WebCEO?
WebCEO is a cloud-based SEO platform that provides tools for keyword research, SEO audit, link quality control, site monitoring, website internal links optimization, competitor monitoring, social media analysis, and website performance tracking.
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