Integrate Freshservice with Ziflow
Send information between Freshservice and Ziflow automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Freshservice and Ziflow using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Release created
Triggers when a new release is created
Problem created
Triggers when a new problem is created
Updated release
Triggers when any detail of a release is updated
Ticket created
Triggers when a new ticket is created
Change created
Triggers when a new change is created
Updated ticket
Triggers when any detail of a ticket is updated
Asset created
Triggers when a new asset is created
Updated problem
Triggers when any detail of a problem is updated
Asset updated
Triggers when the details of an asset is updated
Change updated
Triggers when any detail of a change is updated
Comment added or updated
Triggers when a new comment is added or when an existing comment is updated
Proof updated
Triggers when the details of an existing proof are updated
Review completed
Triggers when a proof review is completed
Proof created
Triggers when a new proof is created
All Actions - Actions are the automated tasks
Create requester
Creates a new requester
Create ticket note
Creates a new ticket note
Create reply conversation
Creates a new reply conversation for the ticket
Create change
Creates a new change
Create department
Creates a new department
Create ticket
Creates a new ticket
Create asset
Creates a new asset
Add device to software
Adds a new device to the specified software
Create problem
Creates a new problem
Create release
Creates a new release
Create contract
Creates a new contract
Update problem
Updates the details of an existing problem
Update ticket
Updates the details of an existing ticket
Update asset
Updates the details of an existing asset
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch department
Fetches the details of an existing department by its name or ID
Fetch asset
Fetches the details of an existing asset by either its name or ID
Fetch asset attribute
Fetches the details of an asset type's attribute (product or vendor) by its name
Fetch requester
Fetches the details of an existing requester by email or ID
Fetch agent
Fetches the details of an existing agent by email or ID
Fetch ticket
Fetches the details of a ticket by its subject and the requester's ID/email address
Create comment
Creates a new comment in the specified proof
Create guest
Creates a new guest
Add reviewer
Adds a reviewer to the specified stage on the proof
Create proof
Creates a new proof
Complete review or make decision
Makes a decision or marks the specified review as complete based on the reviewer's proof role
Create folder
Creates a new folder
Update user
Updates the details of an existing user
Like comment
Likes a comment in the specified proof
Update proof
Updates the details of an existing proof
Update reviewer
Updates the details of an existing reviewer
Update folder
Updates the details of an existing folder
Update guest
Updates the details of an existing guest
Fetch comment
Fetches a comment in an existing proof using its ID
Fetch user
Fetches the details of an existing user using their email address or ID
Fetch guest or user
Fetches the details of an existing contact (guest or user) using their email address or ID
Fetch reviewer
Fetches the details of an existing reviewer using ID or email address
Fetch proof
Fetches the details of an existing proof using its ID
What is Freshservice?
Freshservice is cloud based IT service management software. You can collaborate with your team, make informed decisions with the analytics, and manage your problems, change, and release.
Similar apps
What is Ziflow?
Ziflow is a creative collaboration and online proofing solution that lets you create approval workflows and review all your creative content from a single platform.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
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Sales Director, Artico
Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
Julien Granjean
CEO, iDAYit
Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more
Harnoor Abroll
Technical and Operations Head, TruAct
