Integrate Freshservice with Zoho Survey

Send information between Freshservice and Zoho Survey automatically, without writing any code, using Zoho Flow.

Build your own integrations between Freshservice and Zoho Survey

Connect Freshservice and Zoho Survey with over 600+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Freshservice and Zoho Survey using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Asset updated

Triggers when the details of an asset is updated

Asset created

Triggers when a new asset is created

Ticket created

Triggers when a new ticket is created

Problem created

Triggers when a new problem is created

Change created

Triggers when a new change is created

Updated ticket

Triggers when any detail of a ticket is updated

Updated release

Triggers when any detail of a release is updated

Release created

Triggers when a new release is created

Change updated

Triggers when any detail of a change is updated

Updated problem

Triggers when any detail of a problem is updated

Response completed

Triggers when a response is completed for the selected survey

Response added or updated

Triggers when a response is added or updated

All Actions - Actions are the automated tasks

Create department

Creates a new department

Create reply conversation

Creates a new reply conversation for the ticket

Create asset

Creates a new asset

Create release

Creates a new release

Create ticket note

Creates a new ticket note

Create ticket

Creates a new ticket

Create problem

Creates a new problem

Create requester

Creates a new requester

Create change

Creates a new change

Create contract

Creates a new contract

Update problem

Updates the details of an existing problem

Update asset

Updates the details of an existing asset

Update ticket

Updates the details of an existing ticket

Fetch requester

Fetches the details of an existing requester by email or ID

Fetch asset attribute

Fetches the details of an asset type's attribute (product or vendor) by its name

Fetch ticket

Fetches the details of a ticket by its subject and the requester's ID/email address

Fetch agent

Fetches the details of an existing agent by email or ID

Fetch asset

Fetches the details of an existing asset by either its name or ID

Fetch department

Fetches the details of an existing department by its name or ID

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Create survey

Creates a new survey

Send email invitation

Sends a survey invitation through email to the specified contact or email address

Update survey

Updates the details of an existing survey by ID

Share Survey

The survey and its reports will be shared with your collaborators

Fetch survey

Fetches the details of an existing survey by ID

Fetch survey report

Fetches the details of an existing survey report

What is Freshservice?

Freshservice is cloud based IT service management software. You can collaborate with your team, make informed decisions with the analytics, and manage your problems, change, and release.

Server Monitoring

What is Zoho Survey?

Zoho Survey lets you create informative surveys with features like customizable themes, branching and logic, and live reporting. You can secure your surveys with multiple response protection and share them with your audience on websites, mails, or even offline.

Popular Survey Zoho

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more

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CEO, Lakeside CNC Group

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

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