Integrate Gravity Forms with Usedesk

Send information between Gravity Forms and Usedesk automatically, without writing any code, using Zoho Flow.

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Generate a ticket in Usedesk when a form is submitted in Gravity Forms

Ensure that all form submissions and queries are systematically logged and tracked as tickets. This flow will generate a new ticket in Usedesk in response to each new form submission in Gravity Forms.

How it works
  1. The flow triggers when a new form is submitted in Gravity Forms.
  2. Zoho Flow creates a new ticket in Usedesk.
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Generate a ticket in Usedesk when a form is submitted in Gravity Forms

Gravity Forms + Usedesk

Build your own integrations between Gravity Forms and Usedesk

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Supported triggers and actions

Integrate Gravity Forms and Usedesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Form entry status changed

Triggers when the status of an existing form entry is changed

Form entry updated

Triggers when the details of an existing form entry is updated

Form entry submitted

Triggers when a new form entry is submitted

New client

Triggers when a new client is created

New ticket

Triggers when a new ticket is created

All Actions - Actions are the automated tasks

Add form entry

Creates a new form entry

Submit form entry

Submits a form entry

Update form entry

Updates the details of an existing form entry

Fetch form entry

Fetches the details of an existing form entry

Create ticket

Create a new ticket

Create chat

Create a chat or send messages to an existing chat on behalf of the client

Create agent

Creates a new agent

Add comment

Add a comment to a ticket

Create client

Create a new client

Send chat message

Sends a chat message to the client in chat

Update client

Update details of a client

Update agent

Updates an existing agent

Update ticket

Update details of a ticket

Fetch ticket

Fetch details of a ticket using ticket id

Fetch agent by email

Fetch details of an agent using email id

Fetch client

Fetch details of a client using id

Fetch agent by ID

Fetch details of an agent using id

What is Gravity Forms?

Gravity Forms is a tool to create forms for your WordPress powered websites. It provides ready-to-use form fields, conditional logic, and more.

Forms WordPress Plugins

What is Usedesk?

Usedesk customer support application

Customer Support Helpdesk

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Sales Director, Artico

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CEO, Lakeside CNC Group

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Technical Engineer, Master Liveaboards

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